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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $14.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Career growth opportunities
Training and development programs
flexible scheduling
Positive work environment
supportive team
diversity and inclusion
Job Description
BEST Crowd Management, a division of GardaWorld, is a leading provider of crowd management and guest services for a variety of high-profile events and venues. Known for their commitment to safety, professionalism, and exceptional customer service, BEST Crowd Management partners with prominent venues such as AT&T Stadium (Dallas Stadium) in Arlington, Texas. This state-of-the-art stadium hosts a wide range of major events including Dallas Cowboys games and globally renowned sporting events such as the 2026 FIFA World Cup, attracting thousands of guests and requiring an experienced and dedicated team to ensure a seamless attendee experience.
As a part-time Concierg... Show More
As a part-time Concierg... Show More
Job Requirements
- Be at least 18 years old
- Hold a high school diploma or equivalent
- Previous experience in customer service, hospitality, or event-related roles is advantageous
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to remain calm and professional in high-pressure situations
- Flexibility to work evenings, weekends, and holidays
- Physical stamina to stand, walk, and engage in physical activities for extended periods
- Demonstrated reliability, punctuality, and strong work ethic
Job Qualifications
- Hold a high school diploma or equivalent
- Previous experience in customer service, hospitality, or event-related roles is preferred
- Excellent communication and interpersonal skills
- Ability to remain calm and professional in high-pressure situations
- Demonstrated reliability and punctuality
- Strong problem-solving abilities
- Flexibility to work evenings, weekends, and holidays
- Physical stamina to stand and walk for extended periods
Job Duties
- Provide outstanding customer service by warmly welcoming and assisting event attendees with their needs
- Assist with event set-up including arranging equipment, placing signage, and other assigned tasks
- Monitor event areas to ensure cleanliness, organization, and compliance with venue policies
- Answer questions and provide information about the event, facilities, and amenities to guests
- Guide and direct guests to appropriate locations such as seating areas, restrooms, concession stands, and exits
- Address guest inquiries, complaints, or issues promptly and professionally
- Collaborate with event staff, vendors, and team members to ensure smooth event operations
- Assist with crowd management to ensure a safe and enjoyable experience for attendees
- Adhere to company policies, procedures, and guidelines maintaining professionalism and service excellence
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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