Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Benefits
Birthday Bonus Pay
Vitamin Bucks store credit annually
Holiday Pay for 5 Holidays - Stores Closed
Paid time off including sick days and vacation that increases with tenure
Paid Nutrition Education
good4u Crew Member Discount
NPower customer appreciation and rewards program
Regular Scheduled Pay Increases
Advancement Opportunities and Career Development
Health and Wellness Program
Employee assistance program
Employee Referral Program
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Paid medical leave through company paid short-term disability insurance
company paid short-term disability insurance
Company paid life insurance
retirement savings plan 401k with discretionary company match
healthcare and dependent care flexible spending account fsa
health savings account hsa with company match
Job Description
Natural Grocers is a specialty grocery retailer focused on providing natural and organic foods and products to communities looking to improve their health and wellbeing. Founded on principles of supporting wellness through nutrition education and offering high-quality products, Natural Grocers has established itself as a trusted brand among health-conscious consumers. The company is known for its commitment to diversity, inclusion, and sustainability, creating a positive work environment for its employees. With stores located across various regions, Natural Grocers continually seeks passionate individuals who want to make a meaningful impact in a retail setting that prioritizes customer education and world-class service.Show More
Job Requirements
- High school diploma, GED or equivalent preferred
- Ability to obtain forklift certification
- 1-2 years of experience in retail experience in a grocery or retail environment preferred
- Natural foods background is a plus
- 1-2 years of experience supervising others preferred
- Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable
- Ability to manage changing priorities and to stay focused with the task at hand
- Sense of urgency in the completion of tasks
- Excellent customer service skills
- Highly organized with great attention to detail
- Ability to take direction and follow through
- Must be cashier trained and able to count currency
- Proficient in MS Word, Excel and Outlook
Job Qualifications
- High school diploma, GED or equivalent preferred
- 1-2 years experience in retail, grocery or related environment
- 1-2 years experience supervising or managing a team
- Knowledge of food safety regulations and certifications
- Ability to train and monitor staff effectively
- Strong organizational and multitasking skills
- Proficiency in inventory management software and Microsoft Office
- Excellent communication and interpersonal skills
- Ability to handle customer service issues professionally
- Ability to work a flexible schedule including weekends, evenings and holidays
Job Duties
- Providing world class customer service as a number one priority
- Exemplifying integrity, responsibility, and excellence and adhering to all policies
- Creating inviting, full and shopable departments
- Ordering for the dairy/frozen department including deli and meat and maintaining accurate inventory levels
- Managing margin, COGS and overall department profitability including minimizing shrink and maximizing effective purchasing
- Ensuring all in-stock products/conditions meet company standards
- Offering and following up on special orders
- Merchandising shelves, endcaps and dynamic displays
- Managing and participating in tagging, facing, rotating, cleaning, markdowns, stocking and backstock
- Training and monitoring department personnel including assigning and following up on tasks
- Working with other department managers to cross-train staff to accomplish all needed tasks
- Conducting active and passive demos
- Assisting in interviewing and hiring for department needs
- Working with the store manager to address performance and/or disciplinary issues within the department
- Opening and closing of store including DSR and the closing cash process
- Handling register functions including backup cashiering, managing customer returns, addressing customer complaints and covering register shift changes including those for scheduled breaks
- Maintaining the safety and security of customers and employees
- Occasionally managing business disruptions to daily business such as loiterers, solicitation, emergency weather situations, bathroom misuse
- Answering customer questions per company standards and policies including the use of Structure/Function statements and/or statements of nutritional support
- Continually increasing product knowledge
- Using SAP and inventory management software, running and analyzing reports on BEx, emailing and utilizing other IS programs as needed
- Working a schedule based on store needs which includes evenings, weekends, holidays
- Position requires working five days, 40 hours per week and attending mandatory store meetings
Job Location
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