Job Overview
Employment Type
Full-time
Compensation
Salary
Range $54,100.00 - $73,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career advancement opportunities
flexible scheduling
Job Description
Valley View Casino & Hotel is a premier entertainment destination located in San Diego, recognized as one of the city's Best Places To Work by the San Diego Business Journal. Deeply rooted in the Valley Center community and owned by the San Pasqual Band of Mission Indians, the casino and hotel reflect a proud heritage of enterprise, opportunity, and commitment to the local community. As an establishment that values its team members as the foundation of everything it does, Valley View Casino & Hotel offers a dynamic and supportive work environment focused on the personal and professional growth of its employees. With an emphasis on fun, excitement, and an array of comprehensive benefits, the casino provides opportunities to help employees meet their lifetime goals while fostering a culture of mutual respect and collaboration.
The role of Kitchen Supervisor at Valley View Casino & Hotel is a critical position responsible for overseeing the entire food operations within an assigned kitchen during scheduled shifts. This role involves supervising and directing kitchen team members, ensuring adherence to high standards of food preparation, sanitation, and customer service. The Kitchen Supervisor plays an integral part in maintaining kitchen efficiency, coordinating tasks with line cooks, dishwashers, servers, and other staff to deliver outstanding dining experiences to guests. Reporting directly to the Executive Chef or Room Chef, the supervisor ensures that the kitchen operates smoothly and effectively, aligning with the strategic plans and vision of the culinary department.
Beyond managing daily food preparation and kitchen operations, the Kitchen Supervisor is tasked with fostering a positive work environment that encourages clear communication and teamwork. This role requires a leader who can handle scheduling, monitor labor and revenue benchmarks, manage inventory and supplies, and maintain compliance with all health, liquor, and safety regulations. The supervisor acts as the main point of contact for guest concerns related to food service, ensuring their satisfaction and promptly resolving any issues.
This position calls for someone with strong leadership abilities, excellent communication skills, and a solid background in culinary management, ideally supported by formal training and hands-on experience. The successful candidate will possess the capability to work a flexible schedule that includes all shifts, weekends, and holidays, as the casino operates 24/7. Physical stamina is also necessary due to the demands of standing for long periods and handling kitchen tasks that may involve lifting and moving heavy items.
Joining Valley View Casino & Hotel as a Kitchen Supervisor means becoming part of a team dedicated to excellence and community values. The position offers numerous opportunities for growth and advancement within a supportive and vibrant hospitality environment. The casino is committed to maintaining a workplace that upholds its Standards of Excellence, promoting professionalism, ethical conduct, and a consistent attendance record. Team members are expected to contribute to the positive culture and success of the casino, all while enjoying competitive benefits and a rewarding career path.
The role of Kitchen Supervisor at Valley View Casino & Hotel is a critical position responsible for overseeing the entire food operations within an assigned kitchen during scheduled shifts. This role involves supervising and directing kitchen team members, ensuring adherence to high standards of food preparation, sanitation, and customer service. The Kitchen Supervisor plays an integral part in maintaining kitchen efficiency, coordinating tasks with line cooks, dishwashers, servers, and other staff to deliver outstanding dining experiences to guests. Reporting directly to the Executive Chef or Room Chef, the supervisor ensures that the kitchen operates smoothly and effectively, aligning with the strategic plans and vision of the culinary department.
Beyond managing daily food preparation and kitchen operations, the Kitchen Supervisor is tasked with fostering a positive work environment that encourages clear communication and teamwork. This role requires a leader who can handle scheduling, monitor labor and revenue benchmarks, manage inventory and supplies, and maintain compliance with all health, liquor, and safety regulations. The supervisor acts as the main point of contact for guest concerns related to food service, ensuring their satisfaction and promptly resolving any issues.
This position calls for someone with strong leadership abilities, excellent communication skills, and a solid background in culinary management, ideally supported by formal training and hands-on experience. The successful candidate will possess the capability to work a flexible schedule that includes all shifts, weekends, and holidays, as the casino operates 24/7. Physical stamina is also necessary due to the demands of standing for long periods and handling kitchen tasks that may involve lifting and moving heavy items.
Joining Valley View Casino & Hotel as a Kitchen Supervisor means becoming part of a team dedicated to excellence and community values. The position offers numerous opportunities for growth and advancement within a supportive and vibrant hospitality environment. The casino is committed to maintaining a workplace that upholds its Standards of Excellence, promoting professionalism, ethical conduct, and a consistent attendance record. Team members are expected to contribute to the positive culture and success of the casino, all while enjoying competitive benefits and a rewarding career path.
Job Requirements
- High school diploma or GED equivalent
- Two years of experience in culinary management
- Two years of technical or equivalent training
- Ability to type 35 words per minute or more
- Strong proficiency in Microsoft Office
- Ability to communicate effectively in English
- Flexible to work all shifts including weekends and holidays
- Ability to stand for long periods
- Leadership and team building skills
- Ability to read and interpret documents and instructions
- Ability to write reports and correspondence
- Basic math skills
- Problem-solving ability
- Strong interpersonal and organizational skills
- Must apply for and maintain a Gaming License
- Must pass drug screening and skill testing
- Must carry company cell phone for work calls
Job Qualifications
- High school diploma or GED equivalent
- Two years of culinary management experience
- Two years of technical school or equivalent training
- Ability to type 35 words per minute or more
- Strong proficiency in Microsoft Office programs
- Effective communication skills in English, both written and oral
- Leadership skills with clear and precise direction
- Ability to build a positive work environment with open communication
- Skilled in maintaining team camaraderie
- Ability to read and interpret safety rules, manuals, and technical instructions
- Ability to write routine reports and correspondence
- Mathematical proficiency with addition, subtraction, and multiplication
- Strong problem-solving skills
- Ability to work with abstract and concrete variables
- Strong interpersonal and organizational skills
- Must obtain and maintain a Gaming License
- Must pass drug screening and applicable skill tests
- Ability to carry a company cell phone for work calls
Job Duties
- Support and uphold the Valley View Casino's Standards of Excellence
- Maintain positive guest relations and resolve guest complaints
- Monitor staff for outstanding customer interaction and personalized service
- Ensure kitchen operations align with strategic plans under the Executive or Room Chef
- Maximize cost-effectiveness and comply with budget and labor benchmarks
- Manage accuracy of time, attendance, and scheduling records
- Prepare, season, finish, and garnish food according to recipes
- Collaborate with team members to produce efficient shift operations
- Respond to guest questions regarding food selection
- Follow all recipes and quality control procedures
- Monitor kitchen staff productivity and document below-standard areas
- Provide regular feedback to team members
- Ensure availability of supplies and equipment
- Distribute workload fairly among staff
- Conduct daily huddles and meetings
- Enforce safety rules and maintain clean, sanitary conditions
- Comply with all food, beverage, and safety regulations
- Perform duties professionally and ethically
- Maintain consistent attendance record
- Supervise team members including hiring, training, and performance management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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