Customs Trade Coordinator

Memphis, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Paid training

Health Insurance

Paid Time Off

overtime pay

Career development opportunities

Employee Discounts

Retirement plan options

Job Description

FedEx Logistics is a leading provider of freight forwarding and customs brokerage services, dedicated to streamlining the complexities of global trade for its customers. As a part of the FedEx family, it offers comprehensive international ocean and air freight forwarding, surface transportation, distribution, customs brokerage, trade and customs advisory services, along with advanced e-commerce and trade facilitation solutions. With a strong commitment to excellent customer service and operational efficiency, FedEx Logistics supports businesses of all sizes in accessing international markets with confidence and speed. The company thrives on innovation, reliability, and the ability to meet the dynamic needs of global commerce, making it a trusted partner in supply chain management. Known for its diverse and inclusive workplace, FedEx Logistics is an equal opportunity employer that values talent, integrity, and dedication, offering a rewarding work environment and opportunities for growth.

The role of the Customs Documentation Coordinator at FedEx Logistics is pivotal in ensuring the smooth entry of goods into the United States by coordinating all necessary documentation required by US Customs and other government agencies. This position requires meticulous attention to detail and a solid understanding of import regulations and classifications. The coordinator is responsible for obtaining accurate classifications of goods, processing import-related documentation, and maintaining compliance with all record-keeping requirements. Operating within a high-volume, time-sensitive environment, the individual will collaborate closely with internal teams, carriers, brokers, and government agencies to facilitate efficient customs clearance and delivery.

This full-time onsite position is based in Memphis, Tennessee, and offers a stable schedule with the primary shift from Monday to Friday, 7:00 AM to 3:30 PM CST, with potential overtime as needed. The role provides paid training, making it an excellent opportunity for candidates new to the logistics industry or those seeking to develop expertise in customs brokerage and international trade compliance. Successful candidates will exhibit strong communication, organizational, and problem-solving skills, with the ability to multitask and work autonomously under minimum supervision. Proficiency with data entry, Microsoft Office applications, and email communication tools is essential.

Candidates with a high school diploma or GED and at least six months of work experience are preferred, though no prior industry experience is required. This position offers the chance to grow within a global logistics leader, gain valuable industry knowledge, and contribute to the seamless flow of international trade, making it a rewarding career path for detail-oriented and customer-focused individuals.

Job Requirements

High school diploma or GED
no prior industry experience required
minimum six months of work experience preferred
data entry and keyboard experience required
proficiency with Microsoft Office and email applications such as Outlook
excellent verbal and written communication skills
strong organizational skills
good interpersonal skills
problem-solving skills
ability to manage a high volume of work
ability to handle time-sensitive tasks
ability to work independently with minimal supervision
ability to use multiple systems and reference materials
effective interaction with customers, carriers, brokers, government agencies, internal staff, and management

Job Qualifications

High school diploma or GED
minimum six months of work experience preferred
data entry and keyboard proficiency
working knowledge of Microsoft Office and email applications
excellent verbal and written communication skills
organizational and interpersonal skills
problem-solving abilities
ability to handle a high volume of work and time-sensitive tasks
ability to work independently with minimal supervision
ability to use multiple systems and reference materials
capability to interact effectively with customers, carriers, brokers, government agencies, internal staff, and management

Job Duties

Coordinate documentation required by US Customs and government agencies for entry of goods into the US
provide impeccable customer service
obtain correct classification of goods for customs release from various sources
perform data entry and processing of import documentation for US Customs submission
maintain and update shipment documentation in compliance with record keeping requirements
adhere to international importing and exporting regulations
collaborate with internal staff, departments, other FedEx operations, and customers to deliver high-level service
process agency brokerage shipments
handle remote filings
ensure compliance with government and organizational policies
perform other duties as assigned