Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $72,000.00 - $90,800.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
performance bonuses
Employee assistance program
Job Description
Dachser is a global logistics company specializing in providing comprehensive supply chain solutions, including transportation, warehousing, and customs brokerage services. Known for its commitment to operational excellence and customer satisfaction, Dachser serves a wide variety of industries through its extensive global network. As a trusted name in logistics, the company places great emphasis on regulatory compliance and the efficient handling of import and export processes, particularly ensuring adherence to U.S. Customs and Border Protection regulations and other related government agency requirements. This dedication to precision and reliability helps maintain smooth international trade operations for its clients.
The role of ... Show More
The role of ... Show More
Job Requirements
- High school diploma or its equivalent
- 3 year minimum industry experience
- customs broker license is preferred
- previous management experience is preferred
- extensive knowledge of customs business and CBP and OGA regulatory requirements
- thorough knowledge and understanding of import process and related systems/applications (ABI, ACS, ACE)
- ability to make effective and persuasive presentations on CBP compliance topics
- people management and leadership skills including recruitment, training, coaching, and performance management
- organizational and planning skills
- role model for team behavior
- network and relationship building with internal and external customers
- desire and ability to provide excellent customer service
- professional demeanor and excellent written and verbal communication skills
- proficiency in Windows programs specifically Word and Excel
- stellar organizational skills and ability to meet deadlines
- ability to work independently or as part of a team
Job Qualifications
- High school diploma or equivalent
- minimum 3 years of industry experience
- customs broker license preferred
- previous management experience preferred
- extensive knowledge of customs business and CBP/OGA regulations
- thorough understanding of import process and related systems
- ability to make effective presentations on CBP compliance
- people management and leadership skills
- organizational and planning skills
- role model for team behavior
- strong network and relationship building
- committed to excellent customer service
- professional communication skills
- proficiency in Word and Excel
- stellar organizational and detail-oriented skills
- ability to work independently and as part of a team
Job Duties
- Coordinate ISF and verify filing 48-72 hours prior to vessel departure
- review documents for accurate and complete information
- transmit CHB/PGA entries, verify ABI results and make corrections
- manage exceptions and provide customer service to customers, carriers, vendors, and other offices
- manage workload to ensure timely customs clearances
- work with customers to improve processes through automation
- assure local implementation of USA Area Guidelines and company Compliance Manual
- assure proper information flow with sales on changes and problems
- ensure proper training and cross-training of department staff
- evaluate staff performance regularly and annually
- hold regular department meetings
- visit principle customers and assist with Importer Compliance Implementation
- ensure branch meets Compliance Manual requirements
- assist with processing RFQs
- evaluate branch performance monthly and take corrective action
- conduct periodic internal audits and report findings
- assist managers in setting up new import business compliantly
- draft, publish, train, and implement customer SOPs
- oversee management of Outport Brokers
- manage customs-related post-entry issues including protests, claims, penalty notices, and damages
- maintain continuous improvement processes
- ensure personnel training and competence
- measure regulatory compliance and audit transactions
- handle exception escalations
- act as liaison between management and peers
- handle billing clients and vendor invoice approvals
- maintain knowledge of regulations and ensure compliance
- ensure proper file documentation
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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