Job Overview
Employment Type
Full-time
Benefits
Competitive compensation plus comprehensive bonus and long-term incentive package
Paid relocation assistance
Health, dental, and vision coverage
401(k) with Company Match
Stability and support from a leading industry organization
Team outings and company-sponsored volunteer events
Happy hours and social activities
Job Description
TQL Global, LLC ("TQL Global") is a wholly-owned subsidiary of Total Quality Logistics (TQL), a leading logistics company that has built a strong reputation for providing end-to-end supply chain solutions. TQL Global specializes in customs brokerage services and ocean freight forwarding, operating as a licensed customs broker and TSA-approved Importer Security Filing (ISF) and Automated Commercial Environment (ACE) certified entity. The company stands at the forefront of the logistics and freight forwarding industry, ensuring compliance and efficiency in global trade operations. TQL has been recognized among Fortune 100 Best Companies to Work for (2023) and Forbes America's Best Large Employers... Show More
Job Requirements
- 5+ years’ experience in customs brokerage
- Strong understanding of US Customs laws, regulations and requirements
- Bachelor’s degree in supply chain, business, economics, or related field preferred
- Experience with CaroWise is a plus
- Proven ability to lead, train and coach others
- Results-oriented mindset with leadership capabilities
Job Qualifications
- Bachelor’s degree in supply chain, business, economics, or related field preferred
- 5+ years’ experience in customs brokerage
- Strong understanding of US Customs and related laws, regulations and requirements
- Ability to lead, train and coach others
- Results-oriented with the drive to grow a customs brokerage business
- CaroWise experience is a plus
Job Duties
- Lead and mentor the customs team that reviews and resolves compliance issues, continuously enhancing our processes to prevent potential issues
- Train new entry writers on operations, compliance, and systems
- Respond to internal and external customer inquiries and follow up to ensure issue resolution and customer satisfaction
- Oversee the provision of customs brokerage services to TQL Global’s customers
- Develop, implement, and continuously enhance all customs brokerage policies and procedures
- Assist in mapping company process flows and continuously review to identify efficiency gains
- Review, file, audit and process US Customs documents
- Review and monitor all customs rejections, requests for information, and other inquiries
- Resolve customs and import compliance issues
- Maintain up-to-date customer records and documentation
- Stay current with developments and changes in regulations and other government requirements
Job Location
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