Customs Brokerage Supervisor - Dallas, TX
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,400.00 - $84,100.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Life insurance
Job Description
DHL Global Forwarding (DGF) is recognized worldwide as a leader in air freight services and is also a major provider of ocean freight solutions. DHL is supported by around 30,000 employees who work collaboratively to ensure the seamless transportation of shipments via air and sea. The organization offers comprehensive logistics services that cover the entire supply chain, beginning from the factory all the way to the shop floor. In addition to standard transportation services, DHL Global Forwarding provides specialized transport-related solutions tailored to meet diverse customer needs. As a global logistics powerhouse, DHL is highly respected for its customer-centric approach... Show More
Job Requirements
- Bachelor's degree or equivalent in related field
- Minimum 3 years of experience in customs brokerage or related logistics roles
- Experience supervising and mentoring team members
- Knowledge of customs laws and import/export regulations
- Strong organizational and multitasking abilities
- Effective communication and interpersonal skills
- Ability to work on-site at the specified location
- Proficiency with customs and shipping documentation systems
Job Qualifications
- Bachelor's degree in logistics, supply chain management, business administration or related field
- Proven experience in customs brokerage or trade compliance
- Strong knowledge of customs regulations and import/export procedures
- Experience leading and coaching a team
- Excellent problem-solving and critical thinking skills
- Ability to communicate effectively with internal teams and external government agencies
- Proficient in managing documentation and compliance requirements
- Familiarity with Foreign Trade Zone operations
- Skilled in customer service and ensuring compliance with KPIs
Job Duties
- Coordinate customs and trade compliance plans and processes to optimize service and cost performance in the customs clearance activities
- Coach and guide the team for execution of day-to-day Foreign Trade zone activities and meet work schedules and targets
- Conduct research, identify and get permits, licenses, certificates and authorizations required for customs clearance
- Monitor preparation of customs declarations and other required documents describing goods and materials being shipped
- Process, handle and distribute all required export/import documents in the shipping area in a timely and efficient manner and according to regulations and internal procedures
- Review shipped items and shipping validity dates as well as debits and duties/tariffs at government institutions
- Arrange pickup, finalize booking and perform booking optimization
- Update self on shipment status in the export/import area and during transport, and take actions for resolution of incidents
- Meet customer requirements, take corrective actions in case of deviations from customer requirements
- Maintain high standards of operational quality and ensure adherence to compliance standards, legal requirements and import/export control legislation
- Work with counterparts in customs authorities and government bodies for running smooth operations and to meet regulatory compliance
- Highlight issues and opportunities, and execute better practices and quality standards for customs focusing on increasing effectiveness and efficiency, and controlling costs
- Advise customers on legal (e.g. trade compliance - shipments to sanctioned countries) and customs topics
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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