Customs Brokerage Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $52,400.00 - $84,100.00
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Work Schedule

Standard Hours
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Benefits

competitive base salary
performance-based incentives
401(k) match
stock purchase plan
Medical insurance
Vision Insurance
Dental Insurance
Paid Time Off

Job Description

DHL Global Forwarding (DGF) is a worldwide leader in air freight services and a top provider of ocean freight services. The company operates with a workforce of approximately 30,000 employees who are dedicated to ensuring the efficient transport of various types of shipments by air or sea. DHL Global Forwarding's extensive logistics solutions encompass the entire supply chain process from the factory level all the way to the shop floor, including specialized transport-related services. Known for its commitment to excellence and customer service, DHL is a part of Deutsche Post DHL Group, a global powerhouse in logistics and courier services.... Show More

Job Requirements

  • Bachelor's degree preferred
  • 3-5 years of relevant experience in customs brokerage or related logistics roles
  • excellent understanding of US customs brokerage and forwarding services
  • strong communication and problem solving skills
  • ability to manage and lead a team
  • knowledge of import and export regulations
  • licensed customs broker preferred
  • legally authorized to work in the United States
  • full-time employment availability

Job Qualifications

  • Excellent understanding of US customs brokerage, domestic forwarding, air and ocean services and the overall logistics industry
  • 3-5 years of experience in related area of responsibility
  • bachelor's degree (business administration, international trade or related area) preferred
  • strong communication, problem solving and interpersonal skills
  • ability to quickly build rapport with both customers and DHL global forwarding business units
  • licensed customs broker (preferred)

Job Duties

  • Coordinate customs and trade compliance plans and processes to optimize service and cost performance in the customs clearance activities
  • coach and guide the team for execution of day-to-day foreign trade zone activities and meet work schedules and targets
  • conduct research, identify and get permits, licenses, certificates and authorizations required for customs clearance
  • monitor preparation of customs declarations and other required documents describing goods and materials being shipped
  • process, handle and distribute all required export/import documents in the shipping area in a timely and efficient manner and according to regulations and internal procedures
  • review shipped items and shipping validity dates as well as debits and duties/tariffs at government institutions
  • arrange pickup, finalize booking and perform booking optimization
  • update self on shipment status in the export/import area and during transport, and take actions for resolution of incidents
  • meet customer requirements, take corrective actions in case of deviations from customer requirements
  • maintain high standards of operational quality and ensure adherence to compliance standards, legal requirements and import/export control legislation
  • work with counterparts in customs authorities and government bodies for running smooth operations and to meet regulatory compliance
  • highlight issues and opportunities, and execute better practices and quality standards for customs focusing on increasing effectiveness and efficiency, and controlling costs
  • advise customers on legal (e.g. trade compliance - shipments to sanctioned countries) and customs topics

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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