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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $27.00 - $32.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
401(k)
Bonus programs
Paid holidays
Paid Time Off
Tuition Assistance
Fitness Center
Job Description
Uline is a family-owned business recognized as North America’s leading distributor of shipping, industrial, and packaging materials. With a workforce of over 9,800 employees spread across 14 locations, Uline has built a solid reputation for reliability, stability, and success in the industry. The company prides itself on a drug-free workplace and inclusive work environment, being an Equal Employment Opportunity/Affirmative Action employer committed to veterans and disabled individuals. At its Kenosha branch located at 12355 Uline Way, Kenosha, WI, Uline continues to deliver exceptional service to its customers by maintaining world-class operations and facilities.
The Customer Support Specialist position at... Show More
The Customer Support Specialist position at... Show More
Job Requirements
- High school diploma or equivalent
- excellent problem-solving, listening and communication skills
- eagerness to learn with willingness to be trained
- prior customer service experience is a plus
- ability to work on-site at Kenosha branch
- ability to collaborate in team settings
Job Qualifications
- High school diploma or equivalent
- bachelor's degree preferred
- excellent problem-solving, listening and communication skills
- customer service experience is a plus
- ability to learn quickly and adapt
- strong interpersonal skills
- proficiency with technology
Job Duties
- Process customer orders using world-class technology
- make product recommendations based on customer needs
- handle account inquiries promptly and professionally
- build business relationships with customers over phone, email and chat
- answer product, pricing, and shipping questions confidently
- help customers navigate Uline's website and online ordering system
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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