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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $17.00 - $20.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Paid Time Off
weekly pay
Opportunity for advancement
Positive work environment
Direct Deposit
Job Description
Refresh is a dynamic company that specializes in providing essential services to the multi-family industry, particularly focusing on preparing apartment units for new tenants. Founded in 2016, Refresh has grown rapidly, establishing itself as a respected leader in the field. The company offers a variety of services including bath refinishing, carpet cleaning, painting, and janitorial duties. This specialized focus has allowed Refresh to build strong relationships with large management companies across the country. Its impressive growth and industry recognition, including a feature on Inc Magazine's Fastest Growing Companies list, reflects the company’s commitment to quality and customer satisfaction. Refresh embodies... Show More
Job Requirements
- High school diploma or equivalent
- previous customer service experience preferred
- basic computer proficiency
- strong communication skills
- ability to handle multiple tasks efficiently
- reliable attendance and punctuality
- must be available to work onsite in Akron, Ohio
- available to work during regular weekday hours
Job Qualifications
- Friendly and respectful personality
- good verbal and written communication skills
- ability to navigate and operate computer programs
- excellent organizational skills
- dependable and reliable
- experience in a call center or customer service is a plus
- available weekdays during daytime hours
Job Duties
- Answer inbound calls
- process new work requests in our system
- relay critical information to our team
- explain our services to clientele and answer other questions
- route customers to the appropriate staff or department
- make outbound calls to customers to confirm information, update them on status, or gather feedback
- respond to emails and other types of electronic communications
- collection inquiry calls to corporate clients as needed
- process phone payments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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