Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $25.00
Benefits
Flexible work environment
hybrid work setup
mentorship and guidance from senior management
opportunities for career growth
inclusive and collaborative work culture
access to cutting-edge enterprise cloud technology
Competitive compensation and benefits package
Job Description
Nutanix is a leading enterprise cloud technology company known for its innovative software solutions that enhance business agility and simplify the management of complex IT infrastructures. Specializing in cloud computing, virtualization, and infrastructure management, Nutanix empowers organizations to modernize their data centers and accelerate digital transformation. Headquartered with a strong presence in Raleigh-Durham, Nutanix is dedicated to fostering a culture of collaboration, innovation, and customer-centric excellence. With a commitment to inclusivity and equal opportunity, Nutanix values diversity and provides an engaging workplace where employees are encouraged to thrive and contribute to impactful solutions that drive business success.
The Customer Success R... Show More
The Customer Success R... Show More
Job Requirements
- 4-6 years of software sales and customer adoption experience
- bachelor's degree or equivalent
- knowledge of virtualization, storage, servers, cloud, and networking preferred
- strong communication skills
- ability to drive customer success
- collaborative and strategic mindset
- successful track record with renewal and recurring revenue model
Job Qualifications
- 4-6 years of software sales and customer adoption experience
- successful track record with renewal and recurring revenue model
- ability to connect customers' business objectives with technology solutions
- knowledge of virtualization, storage, servers, cloud, and networking preferred
- strong communication, prioritization, and time management skills
- bachelor's degree or equivalent
- ability to drive customer success and improvement
- collaborative and strategic mindset
Job Duties
- deliver exceptional customer service and improve customer retention and subscription renewals
- advise customers on maximizing the value of Nutanix solutions
- work closely with regional sales organization and Renewal Quote Representatives to maximize renewal revenue and rate
- collaborate with Field Sales Account Managers and Systems Engineers to focus on adoption and utilization of portfolio
- develop strong relationships with customers and drive the design of tailored optimization plans
- maintain consistent client-facing activities to increase product adoption and deliver value
- present progress checks and drive customer conversations surrounding adoption and license expiration
- develop strategic long-term plans with customers and manage adoption and implementation
- coordinate resolution of post-sale implementation issues with Engineering and Services team
Job Location
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