Customer Service/Front Desk

Goldfish Swim School has been a recognized leader in the swim lesson industry since its founding in 2006. As a company that specializes in teaching children essential swimming skills to be safer both in and around water, Goldfish Swim School has built a reputation for combining effective aquatic education with a vibrant, family-friendly atmosphere. Focused on kid-friendly curriculum that accommodates swimmers from as young as 4 months to 12 years, the school's confidence-building methodology encourages children to develop a love of swimming while simultaneously prioritizing water safety and drowning prevention. The company’s mission revolves around saving and changing lives by equipping children with life-saving skills, which also makes employment at Goldfish Swim School a truly impactful and meaningful experience. Goldfish Swim School - Ladera Ranch operates under the protection of all CDC, WHO, and local health guidelines, implementing stringent safety standards such as regular sanitation of pools, state-of-the-art ventilation, and continuous surface disinfection to maintain a safe environment for swimmers, parents, and employees alike.

Working at Goldfish Swim School offers more than just a typical job. It is an opportunity to be part of a mission-driven team focused on creating a 'GOLDEN Experience' for every child and family that walks through its doors. Employees at Goldfish not only help teach invaluable water safety skills but also participate in cultivating a positive, fun, and motivational environment characterized by a tropical vibe and vibrant decor. This role comes with competitive hourly compensation between $16.50 and $20.00, flexible scheduling, paid on-the-job training, and chances for career advancement within a company that prizes integrity, compassion, trust, and a culture of celebration and recognition.

The available role at Goldfish Swim School - Ladera Ranch is perfectly suited for individuals passionate about working with children and positively affecting their communities. Whether you are in the pool providing high-energy swim lessons or greeting and assisting families at the front desk, your work directly supports the safety and development of children in a family-centered environment. Key responsibilities include providing exceptional customer service, assisting with class scheduling and billing, and engaging in sales activities such as membership drives. The ideal candidate should demonstrate excellent communication and organizational skills, high energy, and a strong work ethic, alongside passing required background checks prior to training.

The school fosters a unique culture where employees are valued not just as workers but as essential contributors to a larger purpose. This workplace culture is inclusive and emphasizes teamwork, mentorship, leadership opportunities, and ongoing skill development through various training initiatives. Employees enjoy an array of benefits including 401(k) plans with matching, employee discounts, company events, and free uniforms, all designed to enhance the work experience and employee satisfaction. Joining Goldfish Swim School means becoming part of a passionate community dedicated to making a lasting difference in the lives of children and families through the joy and safety of swimming.