Company Logo or Photo

Customer Service Team Member

Job Overview

briefcase

Employment Type

Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $13.00 - $17.00
diamond

Benefits

competitive pay
flexible scheduling
employee discount
Training and development opportunities
Supportive team environment
Equal Employment Opportunity Employer
Reasonable accommodations for individuals with disabilities

Job Description

Fleet Farm is a well-established retail company recognized for its wide-ranging selection of products catering to farm, home, and outdoor enthusiasts. With a commitment to providing exceptional customer service, Fleet Farm operates numerous stores across its service areas, combining quality merchandise with competitive prices. The company prides itself on creating a welcoming shopping environment where customers can find everything from tools and outdoor gear to household essentials and clothing. As a reputable employer, Fleet Farm fosters an inclusive atmosphere that supports career growth, values dependability, and encourages employees to exceed customer expectations. The company also emphasizes equal employment opportunities and... Show More

Job Requirements

  • High school diploma or GED preferred
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays
  • Knowledge of basic cash handling procedures, including simple math
  • Friendly and self-motivated
  • Dependable with good interpersonal skills
  • Experience in retail or customer service preferred

Job Qualifications

  • High school diploma or GED preferred
  • Ability to work flexible schedule including days, nights, weekends and holidays
  • Knowledge of basic cash handling procedures including simple math
  • Friendly and self-motivated
  • Dependable with good interpersonal skills
  • Experience in retail or customer service preferred

Job Duties

  • Provide customers with a quick and efficient check-out experience by operating the cash register and scanner to itemize and total customer's purchase and bag merchandise
  • Handle customer exchanges, returns, and complaints effectively
  • Serve as a cashier resource by assisting with transactions, resolving discrepancies, and troubleshooting cash register and tender issues
  • Engage customers in a friendly manner, including greeting with a smile and creating a pleasant interaction throughout the entire transaction
  • Cashiers are outgoing and engaging
  • Must love working with people
  • Process and handle monetary transactions including cash, check, gift card, credit/debit card, etc
  • Extend offers for the Extended Protection Policy to qualifying items
  • Effectively communicate with Manager on Duty and/or merchandise teams in regards to out of stock products at the checkout lanes and front entrances
  • Remain knowledgeable about the store for customer questions
  • Restock items efficiently and accurately
  • Ensure assigned area is always presentable
  • Deliver an outstanding shopping experience for customers
  • Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives

Job Location

Loading...