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McDonald's logo

Customer Service Team Member

Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

competitive pay
Medical insurance
Dental Insurance
vision coverage
401k with matching contributions
Unpaid Leaves of Absence
Education assistance programs
discount programs
Free Meals
meal discounts

Job Description

This job opportunity is offered by a restaurant franchisee operating under the McDonald's brand but functioning independently from McDonald's USA. This franchisee holds the license to use McDonald's logos, products, and branding but is a separate business entity responsible for all employment matters at their restaurant, including recruitment, employee management, and scheduling. Unlike corporate employees working directly for McDonald's USA, team members hired here will be employed and managed solely by this individual franchisee. The restaurant operates under the widely recognized McDonald's standards, delivering quality food and a memorable customer experience in an energetic, team-focused environment.

The position ava... Show More

Job Requirements

  • Must be 16 years of age or older
  • Availability to work between 8am and 8pm
  • Ability to work in a team environment
  • Positive attitude toward customer service
  • Willingness to learn and grow
  • Capability to perform in a fast-paced setting
  • Effective communication skills

Job Qualifications

  • Outstanding attitude
  • Willingness to learn and grow
  • Ability to excel in a fast-paced team environment
  • Strong communication skills
  • Customer service orientation
  • Basic problem-solving skills
  • Ability to work between 8am and 8pm

Job Duties

  • Greeting guests and communicating with them while ordering
  • Offering help with using the ordering kiosks
  • Offering assistance to those in need of some extra hands
  • Checking with guests once they have their food to make sure they are satisfied or if they need anything else
  • Ensuring kids receive a kid treat
  • Handling any guest concerns
  • Communicating with the restaurant team to provide feedback and recommendations

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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