Performance Foods Corporation logo

Customer Service Specialist / Cashier

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $12.75 - $16.50
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Work Schedule

Flexible
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Benefits

Paid training
50% meal discount
flexible schedule
opportunities for growth
Positive team environment

Job Description

Long John Silver's, operated by Performance Foods Corp., is a renowned fast-food restaurant specializing in seafood offerings across various locations. Established with a commitment to providing fresh, delicious seafood in a friendly and welcoming environment, Long John Silver's has become a favorite dining destination for families, individuals, and seafood lovers nationwide. Performance Foods Corp. manages this franchise with a focus on operational excellence, customer satisfaction, and employee development.

This Customer Service Specialist / Cashier position at Long John Silver's is an excellent opportunity for individuals seeking a flexible, part-time role with a positive team atmosphere. Ideal for students or anyone desiring a schedule that accommodates other commitments, this role emphasizes delivering exceptional customer service, maintaining cleanliness, and ensuring a memorable guest experience. As the face of the restaurant, the Customer Service Specialist / Cashier engages directly with guests, taking orders, handling payments, and addressing inquiries with warmth and professionalism. This role offers paid training with no prior experience needed, making it accessible for newcomers to the restaurant industry. Employees can enjoy benefits such as 50% meal discounts during shifts and the chance to grow professionally within the company, potentially advancing to team leader or management roles. The environment promotes teamwork, respect, and continuous learning, fostering a supportive space for personal and professional development. With no early mornings or late-night shifts required, this position suits those who prefer predictable and manageable working hours. The establishment values reliability, punctuality, and a friendly demeanor, ensuring that the team provides top-notch service consistently. Beyond service tasks, employees contribute to maintaining a clean and organized restaurant environment, which enhances the overall guest experience. This role is not only about customer interaction but also about upholding the high standards of hygiene and presentation that guests expect from Long John Silver's. It is an ideal stepping stone for individuals looking to build their skills in customer service and hospitality within a vibrant and supportive setting.

Job Requirements

  • Students welcome - great fit for school schedules
  • Friendly attitude and strong customer service skills
  • Ability to work in a fast-paced environment
  • Reliable and punctual
  • Willingness to learn and work as part of a team

Job Qualifications

  • Friendly attitude and strong customer service skills
  • Ability to work in a fast-paced environment
  • Reliable and punctual
  • Willingness to learn and work as part of a team
  • Restaurant or customer service experience is a plus but not required

Job Duties

  • Greet guests warmly and create a positive first impression
  • Accurately take customer orders and process payments
  • Ensure order accuracy and quality product presentation
  • Address guest questions and concerns in a friendly, timely manner
  • Maintain a safe, clean, and comfortable service area
  • Keep front counter and service areas stocked and organized
  • Clean dining room tables and floors, clean and restock restrooms as needed
  • Follow all company uniform standards
  • Maintain a positive, respectful work environment
  • Perform other duties as assigned by the General Manager

Job Criteria

Experience

No experience required


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