Customer Service Representative/Cashier/Stocker

Jones Petroleum is a well-established retail convenience store chain dedicated to providing exceptional service and quality products to its customers. With a strong presence in the Athens, GA area, the company prides itself on delivering a welcoming and efficient shopping experience that caters to the community's needs. Known for its commitment to quality, safety, and customer satisfaction, Jones Petroleum is a preferred destination for convenience shopping including fuel, snacks, beverages, and other essential items. The company values its employees and focuses on fostering a supportive and inclusive work environment that encourages growth and teamwork. It operates multiple store locations and maintains high standards of cleanliness, safety, and customer service to uphold its solid reputation in the retail convenience sector.

The Customer Service Associate position at Jones Petroleum plays a crucial role in the day-to-day operations and overall success of each store. This role is the frontline face of the company, tasked with creating a positive first and last impression for customers. The associate is responsible for a wide range of duties that include greeting customers warmly, providing efficient and friendly service, handling cash register operations accurately, and supporting food service activities within the store. The position requires a mix of interpersonal skills, operational know-how, and the ability to multitask in a fast-paced retail environment.

Full-time and part-time positions are available, offering competitive pay ranging from $11.00 to $12.00 per hour with an expected workweek of 40 hours. The Customer Service Associate is expected to work various shifts including overnight shifts from 10pm to 6am, with flexibility to cover evenings and weekends as scheduled. This role is vital for ensuring customers have an enjoyable, safe, and convenient shopping experience each time they visit the store. Associates will be involved in executing company policies related to age-restricted product sales, food quality assurance, store cleanliness, and safety procedures.

In addition to direct customer interaction, the Customer Service Associate supports management by completing assigned store tasks such as cleaning, restocking, merchandising, and vendor communication. Associates are also responsible for monitoring cash levels, handling transactions in compliance with company procedures, and reporting any suspicious activities such as theft or shoplifting. Wearing the company's uniform and maintaining a professional appearance are also important aspects of the role.

Jones Petroleum offers a range of benefits including health, dental, and vision insurance, a 401(k) retirement plan with company matching, and a flexible scheduling policy to accommodate various employee needs. This position is ideal for candidates who enjoy working in a dynamic environment, possess strong customer service skills, and are willing to commit to the demands of retail operations including physical activity such as lifting and prolonged standing. Working at Jones Petroleum means being part of a team that values integrity, community connection, and relentless dedication to providing world-class service.