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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
on the job training
401K with company match
Profit sharing
Health Insurance
Employee assistance program
Life insurance
Paid Time Off
Direct Payroll Deposit
Tuition Reimbursement
employee discount
Employee Referral Bonuses
Job Description
UniFirst is a leading provider in the garment services industry, boasting over 80 years of experience and a robust global presence. As a 2 billion-dollar organization, UniFirst serves more than 300,000 business customer locations across the United States, Canada, and Europe. Known for its unique family culture, UniFirst combines the personalized feel of a small company with the resources, stability, and innovation typical of a large corporation. The company prides itself on being recognized on prestigious lists such as Selling Power magazine’s 'Best Companies to Sell For' and Forbes magazine’s 'Platinum 400 – Best Big Companies.' UniFirst promotes a diverse... Show More
Job Requirements
- 2 years of customer service experience in an administrative setting is preferred
- Prior accounts receivable experience is highly encouraged
- High School diploma or GED equivalent is recommended
- Verbal and written communication skills with professional telephone and email etiquette
- Active listener, responsive, and personable
- Proficient knowledge of Microsoft Office products including Outlook, Excel, Word, and TEAMS
- Time management and organizational skills with attention to detail
- Collaborative team player capable of working independently
- Problem solver in a dynamic environment
- Comfortable performing basic mathematical skills including adding, subtracting, multiplying, and dividing
- Must be able to lift up to 25 pounds, occasionally carry parcels or packages, walk short distances, and sit for extended periods
Job Qualifications
- 2 years of customer service experience in an administrative setting is preferred
- Prior accounts receivable experience is highly encouraged
- High School diploma or GED equivalent is recommended
- Verbal and written communication skills with professional telephone and email etiquette
- Active listener, responsive, and personable
- Proficient knowledge of Microsoft Office products including Outlook, Excel, Word, and TEAMS
- Time management and organizational skills with attention to detail
- Collaborative team player capable of working independently
- Problem solver in a dynamic environment
Job Duties
- Assist customers by answering questions related to accounts, procedures, and services by telephone or email
- Provide excellent customer service to both customers and UniFirst personnel
- Perform accounts receivable duties including calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process
- Partner and provide administrative support to UniFirst’s Sales Department
- Perform basic data entry and other administrative duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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