Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Paid holidays
Job Description
BlackBear Professional Services is a reputable organization specializing in providing comprehensive professional and support services, designed to meet the diverse needs of its clients. The company is known for its commitment to excellence, attention to detail, and exceptional client service. Operating within a dynamic and client-focused environment, BlackBear Professional Services offers opportunities for career growth and learning, emphasizing a supportive workplace culture centered around teamwork and professional development. As a well-established service provider, the company plays a critical role in supporting operational efficiency and customer satisfaction across various sectors.
The role of a Customer Service Representative at BlackBear Professiona... Show More
The role of a Customer Service Representative at BlackBear Professiona... Show More
Job Requirements
- High school diploma or GED
- Minimum of one year of recent experience working at a customer service center
- Proficiency in Microsoft Office, primarily Word and Excel
- Active TS/SCI Full Scope Polygraph security clearance
- Ability to communicate clearly both orally and in writing
- Strong interpersonal and organizational skills
- Capacity to work independently under tight deadlines
Job Qualifications
- High school diploma or GED
- Minimum of one year of recent experience working at a customer service center
- Proficient in Microsoft Office, primarily Word and Excel
- Strong interpersonal skills
- Good oral and written communication skills
- Ability to manage own activities and workflow under tight deadlines
- Strong customer focus orientation
Job Duties
- Responds to all telephone, walk-in, and electronic inquiries for assistance
- Tracks and monitors service requests to ensure each is accurate, completed and closed in a timely manner
- Creates meeting reservations and configures conference rooms in accordance with individual requests
- Provides support to conference center attendees to include identifying supplies needed, operating equipment, and conference set-up and breakdown
- Ensures conference rooms are clean and void of classified materials at the end of the day
- Performs other administrative duties, as needed
Job Location
Loading...
You may be also interested in:
Nearby Cities
Jobs By Filter