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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $18.00 - $22.00
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
employee discount
Dental Insurance
Health Insurance
401(k)
Flexible spending account
Disability insurance
Paid Time Off
Opportunities for advancement
Paid sick time
Vision Insurance
Job Description
Ashley Furniture Industries, Inc., widely recognized as Ashley Furniture, is one of the largest home furniture manufacturers and retailers in the world. This company has earned a strong reputation by providing quality, stylish, and affordable furniture solutions to millions of customers globally. As part of its strategic growth, Ashley Furniture is continuously expanding its national footprint by opening new stores to meet the increasing demand for its products. Known for its commitment to quality and value, Ashley Furniture cultivates an inclusive and engaging work environment, promoting career growth through internal promotions and professional development. The company embraces a culture founded... Show More
Job Requirements
- Legally authorized to work in the US
- At least 18 years old
- High school diploma or equivalent
- Knowledge of Microsoft Office Suite and system transactions
- One year of customer service, office, or administrative experience preferred
- Ability to work flexible hours including weekends and holidays
- Maintain reliable attendance
- Thrive in a team environment
Job Qualifications
- High school diploma or equivalent
- Knowledge of Microsoft Office Suite and retail management systems
- One year of customer service, office, or administrative experience preferred
- Strong communication and interpersonal skills
- Ability to work flexibly including weekends and holidays
- Ability to maintain reliable attendance
- Ability to work effectively in a team environment
Job Duties
- Greet all customers in a warm, professional manner representing Ashley's brand image
- Provide exceptional customer service through in-person, phone, and email communications
- Assist with processing sales orders accurately and efficiently ensuring documentation and approvals
- Process customer credit applications and assist with financing arrangements
- Follow cash handling procedures, process payments accurately, and reconcile transactions
- Address customer inquiries and concerns professionally escalating complex issues as needed
- Support Management with operational audits, inventory processes, and compliance checks
- Maintain accurate records, prepare routine reports, and ensure paperwork is completed and filed
- Work cooperatively with sales, merchandising, and store associates for seamless customer experience
- Utilize point-of-sale systems, retail management software, and Microsoft Office Suite
- Complete additional tasks assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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