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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $18.00 - $22.00
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Flexible spending account
401k
Paid Time Off
employee discount
Job Description
Ashley Furniture is a leading furniture retailer renowned for its commitment to quality, style, and affordability. With a growing customer base and a reputation as a trusted and recognized brand worldwide, Ashley Furniture continues to expand nationally by opening more stores across the United States. This sustained expansion creates abundant career advancement opportunities for employees, supported by the company's dedication to internal promotion and professional development. As a company deeply rooted in its core values and community engagement, Ashley Furniture prioritizes operational excellence and customer satisfaction as key drivers of its retail success.
The Customer Service Representative at Ashley Fur... Show More
The Customer Service Representative at Ashley Fur... Show More
Job Requirements
- Legally authorized to work in the US
- At least 18 years old
- High school diploma or equivalent
- Knowledgeable in Microsoft Office Suite and system transactions
- 1 year of customer service, office, and administrative experience preferred
- Ability to work flexible hours including weekends and holidays
- Maintain reliable attendance
- Thrive in a team environment
Job Qualifications
- High school diploma or equivalent
- Knowledge of Microsoft Office Suite and system transactions
- 1 year of customer service, office, and administrative experience preferred
- Strong communication skills
- Ability to work flexible hours including weekends and holidays
- Ability to work cooperatively in a team environment
- Reliable attendance and punctuality
Job Duties
- Greet customers warmly and professionally at the front desk
- Provide exceptional customer service through in-person, phone, and email communications
- Assist with processing sales orders accurately and efficiently
- Manage customer accounts including credit applications and financing arrangements
- Follow cash handling procedures and reconcile transactions
- Resolve customer inquiries and escalate complex issues to management
- Support management with audits, inventory processes, and compliance checks
- Maintain accurate records and prepare routine reports
- Collaborate with sales team and store associates to ensure seamless operations
- Utilize point-of-sale and retail management software, Microsoft Office Suite
- Complete additional tasks as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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