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Customer Service Representative - Patient Registration

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.28
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Benefits

competitive pay
comprehensive training
flexible shift options
Supportive team environment
Career advancement opportunities
Equal employment opportunity commitment
Health and wellness programs

Job Description

R1 RCM Inc. is a leading technology-driven solutions provider specializing in transforming the patient experience and financial performance of hospitals, health systems, and medical groups. Known for combining the deep expertise of a global workforce of revenue cycle professionals with an advanced technology platform, R1 utilizes sophisticated analytics, artificial intelligence, intelligent automation, and workflow orchestration to drive efficient healthcare operations. The company stands at the forefront of innovation within the healthcare revenue cycle management sector, ensuring hospitals and medical groups can optimize their processes and improve patient satisfaction simultaneously.

The opportunity is with R1 at Utah Valley Hospital, w... Show More

Job Requirements

  • High school diploma or GED
  • Excellent customer service experience
  • Up-to-date vaccinations
  • Ability to type quickly and manage multiple computer programs
  • Pass background check and drug test
  • Willingness to see illness and injuries
  • Availability for full-time, part-time, or PRN shifts

Job Qualifications

  • High school diploma or GED
  • Excellent customer service skills
  • Ability to multitask and use technology efficiently
  • Strong communication and listening skills
  • Comfortable working in a healthcare or hospital environment
  • Ability to work well under pressure in a fast-paced setting
  • Willingness to learn and adapt

Job Duties

  • Answer phones and work on computers to intake patient information in a busy hospital environment
  • Work across multiple screens and programs to collect accurate registration details
  • Assist patients who may be ill or anxious by listening carefully and building rapport
  • Gather patient and insurance information quickly while handling interruptions from clinicians
  • Provide compassionate customer service during patient registration
  • Manage fast-paced tasks often on feet assisting patients
  • Collaborate with team members to support career growth and patient care excellence

Job Location

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