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Customer Service Representative - Overnights

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $29.00 - $34.00
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

Health Insurance
401(k) employer match
Bonus programs
Paid holidays
Paid Time Off
Tuition Assistance
On-site fitness center

Job Description

Uline is a family-owned company recognized as North America's leading distributor of shipping, industrial, and packaging materials. With over 9,800 dedicated employees spread across 14 locations, Uline prides itself on building a stable and successful environment that values quality, service, and innovation. The company's commitment to excellence and its focus on continuous growth make it a trusted name in its sector. Uline maintains a drug-free workplace and ensures all new hires undergo a pre-employment hair follicle drug screening. The company is also an Equal Employment Opportunity/Affirmative Action employer supporting veterans and individuals with disabilities.

The Kenosha Branch of Ulin... Show More

Job Requirements

  • High school diploma or equivalent
  • Bachelor’s degree preferred
  • Excellent problem-solving, listening and communication skills
  • Prior customer service experience is a plus, but eager to learn and willing to be trained

Job Qualifications

  • High school diploma or equivalent
  • Bachelor’s degree preferred
  • Excellent problem-solving, listening and communication skills
  • Prior customer service experience is a plus

Job Duties

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology
  • Be a product and solutions expert by answering product, pricing and shipping questions quickly and confidently
  • Build business relationships with customers over phone, email and chat
  • Understand customer needs and recommend Uline's best solutions
  • Help customers navigate Uline's website and online ordering

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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