Customer Service Representative - Overnights

Uline is a family-owned company recognized as North America's leading distributor of shipping, industrial, and packaging materials. With over 9,800 dedicated employees spread across 14 locations, Uline prides itself on building a stable and successful environment that values quality, service, and innovation. The company's commitment to excellence and its focus on continuous growth make it a trusted name in its sector. Uline maintains a drug-free workplace and ensures all new hires undergo a pre-employment hair follicle drug screening. The company is also an Equal Employment Opportunity/Affirmative Action employer supporting veterans and individuals with disabilities.

The Kenosha Branch of Uline, located at 12355 Uline Way, Kenosha, WI, is currently seeking a full-time Customer Service Representative for overnight shifts. This role offers a competitive pay range starting from $29 to $34 per hour and includes a $4 shift differential, reflecting the company’s investment in rewarding hard work and dedication. This position offers significant growth and earning potential within a company known for its employee development and supportive culture.

As an Overnight Customer Service Representative, your primary responsibility will be to deliver outstanding customer service by effectively managing order details and addressing account inquiries. The role involves active engagement with customers through phone, email, and chat, providing expert product knowledge and recommendations to meet their needs. You'll be equipped with world-class technology and comprehensive training to enhance your communication and problem-solving skills.

Uline fosters a professional work environment that encourages learning and development with one-on-one peer mentoring and opportunities for career advancement. Employees enjoy strong team connections with regular in-person events that promote collaboration and a sense of community. The position offers on-site schedules with options for either 4-day or 5-day work weeks, including weekends, to support work-life balance.

By joining Uline’s team, you become part of a forward-thinking organization that values stability, customer focus, and professional growth. Whether you have previous customer service experience or are eager to learn and grow in this field, you will find a supportive atmosphere where your success is prioritized. The company also provides excellent employee perks including an on-site cafe with affordable meals, a fitness center, and beautifully maintained walking paths in a clean and modern facility. These features contribute to a positive and energizing workplace environment.

This full-time, on-site position is ideal for someone passionate about helping customers, building lasting relationships, and working within a reputable company dedicated to delivering legendary service. Uline’s comprehensive benefits, professional development opportunities, and commitment to a drug-free and inclusive workplace make it an excellent choice for your next career move.