You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $25.25
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Charter Communications is a leading telecommunications company that provides superior communication and entertainment products for residential and business customers. Operating under the Spectrum brand, the company offers a wide range of services including Spectrum Internet, TV, Mobile, and Voice, catering to millions of customers across 41 states in the U.S. Beyond connectivity, Charter Communications also delivers local news, programming, and regional sports through Spectrum Networks, as well as multiscreen advertising solutions via Spectrum Reach. The organization's commitment to quality and innovation has established it as a Fortune 100 company, renowned for its extensive reach and customer-centric approach. Charter Communications prioritizes... Show More
Job Requirements
- Ability to work lawfully in the U.S. without employment-based immigration sponsorship now or in the future
- High school diploma or equivalent
- Ability to work a variety of schedules including nights, weekends, and holidays
- Ability to read, write, speak, and understand English
Job Qualifications
- High school diploma or equivalent
- 6+ months of customer service experience
- 6+ months working with software applications
- 6+ months of high-volume phone experience in customer service or a call center
- 6+ months of experience in cable operations, mobile, or telecommunications call center
- Proficiency in MS Office
- Strong computer skills
- Typing proficiency
- Excellent communication skills
- Organizational skills
- Time management skills
- Ability to multitask
- Customer service skills
- Dependability
- Proactive attitude
- Adaptability
- Problem-solving skills
- Professionalism
- Resilience
Job Duties
- Learning about mobile products, services, and billing processes to provide knowledgeable customer service
- Representing Spectrum as a Fortune 100 company and being the voice of Spectrum
- Interacting with customers through inbound calls to resolve topics including service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, and subscriber challenges
- Resolving mobile customer inquiries while creating best-in-class customer experiences
- Working independently in an open, friendly environment
- Collaborating with a supportive, energetic team
- Navigating phone and computer systems during shifts
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: