Customer Service Representative - Neighborhood Outreach

Krasiva Windows & Doors is a well-established company that has proudly served Arizona homeowners since 1997. Specializing in custom window and door replacements, Krasiva focuses on products specifically designed for Arizona's unique climate. Over the years, the company has built a solid reputation for professionalism, exceptional craftsmanship, and delivering an outstanding customer experience. Known for its commitment to quality and integrity, Krasiva continues to grow by helping homeowners improve their comfort, energy efficiency, and curb appeal through superior window and door solutions. The organization fosters a welcoming and inclusive environment where all employees can thrive. In line with this, Krasiva Windows & Doors is an equal opportunity employer committed to fair hiring practices and maintaining a safe, healthy, and drug-free workplace. The company also participates in E-Verify to confirm that all team members are authorized to work in the U.S.

Krasiva Windows & Doors is seeking friendly, outgoing, and motivated individuals to join its outdoor lead generation team as Customer Outreach Representatives. This part-time role is ideal for people who love interacting with others, enjoy working outdoors, and want to represent a respected local brand. As a Customer Outreach Representative, your primary responsibility will be to meet homeowners face-to-face to introduce them to Krasiva's locally made, energy-efficient windows and doors. You will engage homeowners in conversation, answer basic questions about the products and services offered, and assist them in scheduling free, no-obligation estimates with the company’s design consultants. The role requires walking at least 3 miles daily within assigned local territories, making it perfect for those who enjoy staying active while working.

This part-time position offers a flexible schedule, typically Monday through Friday from 9 AM to 1 PM or 2 PM, with no mandatory weekends unless you choose to work extra hours. The pay rate is competitive at $23.94 per hour plus performance bonuses, with weekly pay to provide timely financial benefits to employees. The job is suited for semi-retired individuals, adults with children in school seeking a convenient work schedule, or anyone motivated by challenges and eager to achieve targets. The work environment is casual, with a dress code that allows for comfortable and practical clothing, and a friendly atmosphere with supportive colleagues.

Krasiva values team players who demonstrate a positive attitude, excellent communication skills, and the ability to build rapport with homeowners in a professional and respectful manner. Advancement opportunities are available for individuals who are target-driven and possess a strong work ethic. Candidates must have reliable transportation with a valid driver’s license, as the job requires traveling independently to various neighborhoods throughout the valley. A background check is required prior to employment to ensure the safety and integrity of the team.

If you are passionate about delivering excellent customer service, enjoy meeting new people face-to-face, and want to contribute to the success of a company committed to improving homes in Arizona, Krasiva Windows & Doors offers a rewarding opportunity to become part of a dynamic and growing team. All interviews are conducted via Zoom, making the application process convenient for prospective candidates across all cities in the valley.