Customer Service Representative - John C Tune Airport

Nashville, TN, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $22.00

Work Schedule

Flexible

Benefits

Health Insurance

Vision Insurance

Dental Insurance

short-term disability

long-term disability

voluntary life insurance

401(k) savings plan

Paid sick leave

vested vacation hours

non-revenue/space available travel privileges

various leaves of absence

Job Description

Contour Airlines is a well-established aviation services company based in Nashville, Tennessee, known for its extensive capabilities in the airline industry. With a long history of providing reliable and customer-focused aviation services, Contour Airlines operates with core values rooted deeply in integrity and safety. The company prides itself on fostering a culture where every team member demonstrates excellence and consistently adopts a customer-oriented mindset. The collaborative spirit at Contour Airlines is a key driver behind its ongoing success, emphasizing unity and teamwork to achieve ambitious goals. As an Equal Opportunity Employer, Contour Airlines embraces diversity and offers reasonable accommodations to... Show More

Job Requirements

Be at least 18 years of age
Must have a valid driver license and good driving record
Be authorized to work in the United States and able to travel in and out of the United States
Must have experience and be highly proficient in Microsoft Office 365, Excel, Word, and Outlook
Able to pass a required 10-year work history review and submit to criminal history records check
Must understand, read, and write English
Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset
Possess strong leadership, interpersonal and organizational skills
Must have well-developed people skills and ability to work with a variety of personalities
Able to coordinate multiple priorities and meet deadlines
Able to handle interruptions and a fast-paced environment
Maintain strong attention to detail
Be self-motivated and able to motivate others
Excellent interpersonal skills
Excellent communication skills both written and verbal delivered with tact and professionalism
Ability to work independently and as part of a team
Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations
Able to work nights, weekends, holidays, and varying schedules

Job Qualifications

Be at least 18 years of age
Must have a valid driver license and good driving record
Be authorized to work in the United States and able to travel in and out of the United States
Must have experience and be highly proficient in Microsoft Office 365, Excel, Word, and Outlook
Able to pass a required 10-year work history review and submit to criminal history records check
Must understand, read, and write English
Ability to understand, read, and write Spanish is preferred but not required
Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset
Possess strong leadership, interpersonal and organizational skills
Must have well-developed people skills and ability to work with a variety of personalities
Able to coordinate multiple priorities and meet deadlines
Able to handle interruptions and a fast-paced environment
Maintain strong attention to detail
Be self-motivated and able to motivate others
Excellent interpersonal skills
Ability to manage multiple complex projects simultaneously
Excellent communication skills both written and verbal delivered with tact and professionalism
Ability to work independently and as part of a team
Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations
Able to work nights, weekends, holidays, and varying schedules

Job Duties

Making rental car reservations and completing rental car reservation forms
Using the Total Aviation POS and concierge properly and to its maximum capability
Driving customer and rental cars
Making hotel reservations
Taking and submitting catering orders
Scheduling aircraft departure and arrivals
Receiving fuel orders
Filling out fuel and service orders
Receiving, recording, and relaying aircraft departure information and dispatching to the Line Service Technicians
Dispatching Line Service Technicians and giving inbound aircraft airport advisories, using two-way radio operations
The general cleaning of the facility, as well as keeping lobby area neat and tidy
Cleaning and filling of aircraft coffee pots
Filling and transporting bags of ice
Other duties assigned by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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