Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible Schedule
Worker's Compensation
Job Description
Galaxy FBO is a leading Fixed Base Operator (FBO) specializing in delivering exceptional aviation services that cater to the needs of private and corporate aircraft operators. Known for its commitment to quality and customer satisfaction, Galaxy FBO provides a full spectrum of services at various airports, including ground handling, fueling, concierge support, and aircraft maintenance coordination. The company prides itself on maintaining high safety standards while delivering premium client experiences that ensure every flight runs smoothly from arrival to departure. As an integral part of the aviation industry, Galaxy FBO serves a diverse clientele ranging from private pilots to high-profile... Show More
Job Requirements
- high school diploma or equivalent (GED)
- 1-3 years of customer service experience
- proficient computer skills including electronic mail, routine database activity, word processing, spreadsheet, graphics
- valid driver's license
- ability to qualify for and maintain airport SIDA (where applicable)
Job Qualifications
- high school diploma or equivalent (GED)
- 1-3 years of customer service experience
- proficient computer skills including electronic mail, routine database activity, word processing, spreadsheet, graphics
- valid driver's license
- experience using software programs such as TotalFBO and FlightBridge, preferred
- experience with flight scheduling/dispatching in part 91 or 135 operation, preferred
Job Duties
- serve as the first point of contact to clients by welcoming, assisting, and directing visitors
- qualify for and maintain airport SIDA (where applicable) and valid driver's license
- ensure that appropriate actions are taken to resolve customers' problems and concerns
- answer phone calls in a professional courteous manner and process requests efficiently
- prepare and process invoices with accuracy
- utilize and maintain directories and reference materials
- greet aircraft upon arrival and departure to assist arriving passengers and crew members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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