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Customer Service Representative (Cashier)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
supportive work environment
flexible scheduling

Job Description

Vitus is a well-established retail convenience store brand focused on delivering exceptional customer service and maintaining a safe, clean environment for both shoppers and employees. Known for its commitment to quality and compliance with all federal, state, and local regulations, Vitus has built a reputation for reliability and a welcoming shopping experience. In the competitive retail landscape, Vitus stands out by emphasizing strong community relations, staff development, and operational excellence. The company operates multiple retail locations offering a range of products including fuel, tobacco, snacks, and convenience merchandise. With a dedicated workforce and a focus on employee growth, Vitus continually... Show More

Job Requirements

  • Must be at least 19 years old to sell tobacco products
  • High school diploma or equivalent
  • Cash handling experience
  • Customer service experience
  • Knowledge of retail operations
  • Knowledge of merchandising procedures
  • Proficiency with Microsoft Office suite
  • Ability to communicate effectively
  • Ability to perform basic math operations
  • Ability to work in a retail store environment
  • Food handlers card or equivalent certification
  • Training for Alcohol Professionals (TAP)
  • Regular and predictable attendance
  • Ability to lift and move up to 25 pounds regularly and up to 75 pounds occasionally
  • Adherence to company safety policies and procedures

Job Qualifications

  • High school diploma or equivalent
  • Cash handling and customer service experience
  • Knowledge of retail operations
  • Knowledge of merchandising procedures
  • Proficiency with Microsoft Office products particularly Excel
  • Demonstrated customer service skills
  • Ability to communicate clearly both verbally and in writing
  • Ability to read, write and speak English
  • Basic math skills including addition, subtraction, multiplication and division
  • Ability to handle variable situations with limited standardization
  • Food handlers card or equivalent
  • Training for Alcohol Professionals (TAP)

Job Duties

  • Provides exceptional customer service representing Vitus in a positive manner including greeting, smiling, making eye contact, soliciting sales, processing transactions accurately, thanking customers and inviting them to return
  • Responsible for all retail sales including selling tobacco products in compliance with federal, state, local and company regulations
  • Opens and closes the store as needed
  • Handles cash and operates computer-based cash registers
  • Balances cash register at end of shift
  • Secures funds in safe or register
  • Makes timely cash drops and maintains cash drawer at or below maximum level according to company policies
  • Performs daily cleaning duties maintaining a safe work environment
  • Complies with company standards on carding customers for age restricted products
  • Prepares food and drinks, stocks and maintains food prep area in compliance with health codes
  • Maintains inventory, restocks shelves, refills dispensing machines
  • Ensures security of store items to aid in loss prevention
  • Takes precautions to protect company assets
  • Maintains store cleanliness and proper merchandising of goods
  • Ensures cash reconciliation and closing reports on closing shifts
  • Maintains professional and courteous interaction with co-workers, customers, vendors, and community
  • Adheres to company image standards with neat appearance and hygiene
  • Preserves safety of self, employees, and others in the workplace
  • Conducts transactions accurately and quickly per company procedures
  • Supports the Store Manager as directed
  • Observes and complies with all company safety protocols
  • Performs assigned daily station duties inside and outside
  • Provides regular and predictable attendance
  • Communicates effectively and productively with others

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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