Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $1.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Staff travel program
Travel discount
Corporate incentives
retirement savings plan
Job Description
Porter Airlines, established in 2006, has been a pioneer in elevating the experience of economy air travel for passengers across North America. The airline is renowned for delivering genuine hospitality characterized by style, care, and charm. Headquartered in Toronto, Canada, Porter operates a modern fleet that includes Embraer E195-E2 and De Havilland Dash 8-400 aircraft, servicing destinations throughout Eastern Canada and select North American locations. As an Official 4 Star Airline in the prestigious World Airline Star Rating program, Porter Airlines exemplifies quality and excellence in aviation, continually growing and expanding its network.
Joining Porter Airlines means becom... Show More
Joining Porter Airlines means becom... Show More
Job Requirements
- High school diploma or equivalent
- Prior customer service experience preferred
- Ability to work well under pressure in a fast-paced environment
- Strong communication and interpersonal skills
- Basic computer literacy
- Flexibility to work rotating shifts
- Must be physically able to lift up to 50lbs
- Willingness to adhere to company safety policies
- Legal authorization to work in the USA
Job Qualifications
- Ability to work on a permanent basis in the USA
- Experience in a customer service environment, preferably in the airline industry
- Knowledge of baggage services handling procedures will be preferable
- Ability to obtain necessary security clearances
- Need to be detailed oriented
- Possess the ability to multitask
- Ability to work well in a team
- Have a proven positive track record when handling difficult situations and customers
- Dependability with a clear attendance record and reliable on time reporting for work
- Able to work rotating shifts including days, afternoons, evenings, weekends, and holidays
- Must be capable of lifting, pushing, pulling up to 50lbs on a regular basis
- Supports and adheres to all company policies
- Ability to communicate and correspond clearly and precisely in English
Job Duties
- Provide high quality customer service
- Check-in passengers for flights at the ticket counters by assigning seats, directing passengers to their gates, and checking documentation for flights while ensuring the timely and accurate delivery of passenger luggage
- Perform pre-flight check-in procedures by assigning seats, making gate announcements, issuing boarding passes and boarding the flight
- Monitor carry-on luggage and aircraft doors
- Responsible for unaccompanied minors during their travel
- Assist passengers with a disability or reduced mobility including wheelchair assistance
- Provide assistance to passengers whose baggage is mishandled or damaged
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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