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Customer Service Representative

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
short term disability
long term disability
flexible schedules
weekly pay
Weekly bonus potential
Paid training
401k
flexible spending accounts
Tuition Reimbursement

Job Description

Circle K is a leading global convenience store chain known for its commitment to providing fast, friendly, and efficient service to customers. With locations spanning various regions, Circle K prides itself on being a large, stable employer offering opportunities for growth, career development, and comprehensive benefits. The company focuses on fostering a fun and energetic work environment where employees are encouraged to thrive both professionally and personally. This particular position is based at Store 2709093 located at 3402 Milwaukee Ave, Lubbock, Texas 79424. The store offers flexible availability to accommodate different schedules and emphasizes teamwork and customer satisfaction. Employment type is typically full-time or part-time with flexible scheduling options, and the compensation includes weekly pay with potential weekly bonuses.

The role of Customer Service Representative at Circle K presents a vibrant and dynamic work atmosphere ideal for individuals who enjoy challenges and fast-paced environments. This job involves interacting directly with customers, handling transactions at the register, making product suggestions, and participating in store maintenance and merchandising to uphold the company’s high standards. The position requires someone who can work effectively both independently and as part of a motivated team to achieve daily operational goals. It offers substantial opportunities for career growth within the company due to its supportive training programs and advancement policies.

As a Customer Service Representative, you will be responsible for greeting customers warmly and ensuring a positive shopping experience that encourages repeat visits. Your duties will extend beyond cashier responsibilities to include managing inventory, assisting with the store’s food program, and maintaining store appearance both inside and outside of the premises. You will be expected to provide fast and friendly service consistently, contributing to a welcoming environment that reflects Circle K’s brand values.

Circle K values diversity and is an Equal Opportunity Employer committed to compliance with the Americans with Disabilities Act (ADA) and all relevant state and local disability laws. Reasonable accommodations are available to applicants with disabilities to facilitate their participation in the hiring process, thereby promoting an inclusive workplace.

Employees enjoy extensive benefits such as medical, vision, and dental insurance, life insurance, short and long-term disability coverage, comprehensive paid training, and flexible spending accounts. Additionally, they offer a competitive 401K plan with company match, tuition reimbursement, flexible work schedules, and the chance to work with a motivated team in a fun setting. If you are motivated to grow your career in retail and customer service, enjoy working with people, and thrive in a fast-paced environment, this is an excellent opportunity to join the Circle K team.

Job Requirements

  • Ability to stand and/or walk for up to 8 hours
  • lift and carry up to 30 pounds for up to 30 minutes in a shift
  • occasionally lift and carry up to 60 pounds
  • push/pull with arms up to 20 pounds force
  • bend at the waist with twisting up to one hour a shift
  • grasp, reach, and manipulate objects
  • able to work flexible shifts
  • reliable attendance
  • able to interact positively with customers and team members

Job Qualifications

  • High school diploma or equivalent
  • retail and customer service experience preferred
  • sales associate or cashiering experience preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • motivated to advance in your career
  • willingness to learn and have fun

Job Duties

  • Greet customers and provide excellent customer service
  • run the register and perform cashiering duties
  • make purchase suggestions to customers
  • assist with the store's food program
  • maintain store appearance inside and outside
  • interact with customers and coworkers in a friendly and professional manner
  • provide predictable onsite attendance

Job Criteria

Experience

Entry Level (1-2 years)


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