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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $21.00 - $23.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Training and Development
Shift Differentials
Job Description
Million Air is a premier fixed base operator (FBO) in the aviation services industry, known for its outstanding commitment to customer service and hospitality. With a motto that reflects their high standards - "We are Ladies and Gentlemen, serving Ladies and Gentlemen" - Million Air prides itself on delivering professional, courteous, and personalized service that consistently exceeds customer expectations. The company values its team members as vital contributors to its legacy of excellence and focuses on cultivating a work environment where individuals' unique strengths and talents are nurtured and celebrated. As a well-respected name in the industry, Million Air emphasizes... Show More
Job Requirements
- Customer service experience preferably in the service industry
- High school diploma or equivalent
- Ability to work evenings, weekends, and holidays
- Acceptable driving record
- Ability to pass a background check
- Zero tolerance drug free employer includes pre-employment and random screening
- Must be able to operate a motor vehicle and be insurable by company insurance policy
Job Qualifications
- Customer service experience preferably in the service industry
- High School Diploma or equivalent
- Entry level position
- Ability to work evenings, weekends, and holidays
- Acceptable driving record
- Ability to pass a background check
- Bilingual English/Spanish strongly preferred
Job Duties
- Greet customers in a friendly, professional manner
- Provide concierge services to pilots and customers including making reservations as required
- Invoice for services rendered to customers and pilots
- Record customer preferences in the million air CSI system
- Proactively prepare for all incoming aircraft
- Provide timely feedback to the company regarding service failures or customer concerns
- Partner with line service team to meet and exceed customer service expectations
- Keep hospitality bar stocked with snacks and beverages
- Maintain neat work area including front desk, lobby, and FBO amenities
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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