Customer Service Representative

Uline is a family-owned company and a premier distributor specializing in shipping, industrial, and packaging materials across North America. With more than 9,800 employees in 14 strategically positioned locations, Uline has established itself as a leader in providing high-quality products and exceptional customer service to businesses of all sizes. The company's commitment to excellence and stability is reflected in its reputation as a secure and thriving employer. Uline promotes a drug-free workplace environment and requires all new hires to undergo a pre-employment hair follicle drug screening due to the safety-sensitive nature of the positions offered.

The Reno branch of Uline, located at 8800 Military Road, Reno, NV, is currently seeking motivated Customer Service Representatives to join their team on-site with various full-time shifts available. The pay range for this role is competitive, starting from $25 to $30 per hour, complemented by significant opportunities for growth and earning potential. This role offers more than just a job; it is a chance to grow professionally within a company that values learning, development, and strong interpersonal connections. Uline fosters a supportive environment through in-depth training programs, one-on-one peer mentoring, and regular team events to build a collaborative culture.

As a Customer Service Representative at Uline, you will play a critical role in maintaining Uline's legendary service standards. Your responsibilities will include processing customer orders, making product recommendations, and addressing account inquiries using advanced technology. You'll have the opportunity to become an expert in Uline's product line, pricing, and shipping solutions, enabling you to confidently respond to customer questions. This client-facing position requires excellent communication and problem-solving skills, as you will interact with customers by phone, email, and chat to build lasting business relationships. Furthermore, guiding customers through Uline's website and online ordering process is an essential part of your duties. Working at Uline means joining a company that values and supports your professional growth while providing a modern work environment with first-class facilities, including a state-of-the-art fitness center and scenic walking paths.