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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $21.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Life insurance
Employee assistance program
Job Description
California Check Cashing Stores, part of the Community Choice Financial Family of Brands, is a leading consumer specialty finance organization in the United States. With over 1,500 brick-and-mortar locations across 24 states and a diverse portfolio of more than ten brands, this company is committed to providing accessible, short-term financial services that meet the immediate needs of its customers. Known for fostering growth and opportunity, the company has been recognized as a Military Friendly Employer and a Top Employer for Hispanic and Latino communities, showcasing its dedication to inclusivity and community support. Based in Fresno, CA, the company seeks to... Show More
Job Requirements
- High school diploma or equivalent
- Must be at least 18 years old (19 in Alabama)
- Background check clearance
- Excellent communication skills
- Proficiency with POS and Microsoft Office
- Ability to stand for extended periods and move up to 25 pounds
- Willingness to work full-time with a minimum of 40 hours per week, including weekends
- Ability to comply with company policies and legal regulations
- Reliable attendance for in-person shifts
Job Qualifications
- A high school diploma or equivalent
- Excellent verbal and written communication skills
- Professional demeanor with customers and colleagues
- Meticulous attention to detail
- Ability to accurately enter data
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems
- Must be at least 18 years of age (19 in Alabama)
- Background check required
- Ability to meet the physical demands of the position including standing up to 90% of the time and moving up to 25 pounds
- Experience in check cashing, document verification, and/or money order processing is a plus
- Prior cash handling, cash drawer/vault management experience is preferred
- Bilingual (English/Spanish) is a plus
- Valid driver's license, auto insurance, and personal vehicle for work use may be required for certain locations
Job Duties
- Connect with customers to cultivate lasting relationships that drive repeat business
- Review, validate, and process customer transactions with accuracy
- Maximize customer success by offering personalized financial services that fit their lifestyle
- Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system
- Build new business by completing daily call campaigns
- Assist in customer account management and collections by accepting payments and managing customer appointments
- Perform duties outside of the office, including onsite vehicle appraisals, store errands, and external marketing
- Participate in in-store and community events
- Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience
- Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer
- Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations
- Engage in ongoing training and stay current on product and process changes
- Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks
- Conduct additional tasks as directed by leadership
- Maintain a full-time work schedule with regular, in-person attendance, including weekends
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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