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Job Overview
Employment Type
Temporary
Internship
Full-time
Part-time
Compensation
Hourly
Range $14.00 - $16.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
flexible scheduling
Employee Discounts
Internship experience
Job Description
Our company is a dynamic business unit dedicated to providing exceptional customer service and support in a fast-paced environment. We pride ourselves on maintaining high standards of quality and continuous improvement to meet and exceed customer expectations. As we continue to expand, we are committed to building a team of motivated professionals who thrive in a collaborative and supportive workplace. Our business focuses on seamless operations, innovative solutions, and effective communication to ensure the best possible service delivery to our clients. We offer a range of employment opportunities including full-time, part-time, temporary, and internships, catering to a diverse workforce. Our... Show More
Job Requirements
- High school diploma or equivalent
- 2-5 years of relevant experience
- Proficiency in Excel and Microsoft Office
Job Qualifications
- High school diploma or equivalent
- 2-5 years of relevant experience
- Proficiency in Excel and Microsoft Office
Job Duties
- Provide clerical support to the Customer Service department
- Enter customer purchase orders into the ERP system
- Create job folders and contract review logs for new orders
- Adjust order details and logs based on customer updates
- Generate shipment performance reports and ASNs as needed
- Initiate and update customer quality alerts
- Assist production planning with shop packets for work orders
- Update and maintain logs, scorecards, and reports
- Research billing issues and provide solutions
- Monitor and maintain customer portals and project status updates
- Support the introduction of continuous improvement initiatives
- Assist with receptionist phone duties as required
- Maintain confidentiality at all times
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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