Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $20.00 - $22.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive pay
flexible schedule
Career growth opportunities
Supportive team environment
Paid training
employee recognition programs
Health benefits options
Job Description
Alliance Workforce Solutions is a reputable staffing and recruiting company dedicated to connecting qualified candidates with rewarding career opportunities across various industries. Known for its commitment to providing excellent service to both clients and job seekers, Alliance Workforce Solutions operates with a professional approach that emphasizes personalized support, career growth, and job placement success. Based in Orlando, FL, they work closely with employers to identify the best talent while ensuring candidates find positions that fit their skills, experience, and career aspirations.
The current vacancy is for a Customer Service Representative, a pivotal role that requires a blend of strong communication skills, organizational ability, and a professional demeanor. This position offers a chance to join a dynamic, fast-paced environment where each day brings new challenges and opportunities to make a positive impact on customers. The role is based in Orlando, Florida, with a competitive hourly pay range of $20.00 to $22.00. The work schedule is from Wednesday to Sunday with weekday shifts running from 8:00 AM to 5:00 PM and weekend shifts from 7:00 AM to 2:00 PM.
In this role, the Customer Service Representative will serve as a crucial link between the company and its customers, providing professional support through multiple channels such as phone, email, and direct in-person interaction. The successful candidate will assist customers with inquiries, help with scheduling services, and coordinate various aspects to ensure seamless operations. Maintaining accurate records and updating systems is also an integral part of the job, requiring meticulous attention to detail.
Handling customer concerns efficiently and resolving issues in a timely fashion are key responsibilities, highlighting the importance of problem-solving skills and a customer-first mentality. The representative will also communicate internally with various teams to ensure that customer needs are met, fostering smooth operational processes. Overall, this role demands a high level of customer satisfaction through consistent professionalism and excellent service delivery.
This opportunity is ideal for individuals who thrive in a customer-focused setting, enjoy helping others, and excel at multitasking while staying organized. Previous customer service or administrative experience is preferred but not mandatory, making it accessible for motivated candidates committed to developing their careers. The position promises growth potential within a supportive team environment, backed by a company dedicated to employee success and client satisfaction. Candidates eager to advance their careers in customer service are encouraged to apply promptly, as these roles are in high demand and filling quickly.
The current vacancy is for a Customer Service Representative, a pivotal role that requires a blend of strong communication skills, organizational ability, and a professional demeanor. This position offers a chance to join a dynamic, fast-paced environment where each day brings new challenges and opportunities to make a positive impact on customers. The role is based in Orlando, Florida, with a competitive hourly pay range of $20.00 to $22.00. The work schedule is from Wednesday to Sunday with weekday shifts running from 8:00 AM to 5:00 PM and weekend shifts from 7:00 AM to 2:00 PM.
In this role, the Customer Service Representative will serve as a crucial link between the company and its customers, providing professional support through multiple channels such as phone, email, and direct in-person interaction. The successful candidate will assist customers with inquiries, help with scheduling services, and coordinate various aspects to ensure seamless operations. Maintaining accurate records and updating systems is also an integral part of the job, requiring meticulous attention to detail.
Handling customer concerns efficiently and resolving issues in a timely fashion are key responsibilities, highlighting the importance of problem-solving skills and a customer-first mentality. The representative will also communicate internally with various teams to ensure that customer needs are met, fostering smooth operational processes. Overall, this role demands a high level of customer satisfaction through consistent professionalism and excellent service delivery.
This opportunity is ideal for individuals who thrive in a customer-focused setting, enjoy helping others, and excel at multitasking while staying organized. Previous customer service or administrative experience is preferred but not mandatory, making it accessible for motivated candidates committed to developing their careers. The position promises growth potential within a supportive team environment, backed by a company dedicated to employee success and client satisfaction. Candidates eager to advance their careers in customer service are encouraged to apply promptly, as these roles are in high demand and filling quickly.
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or administrative role preferred
- excellent verbal and written communication skills
- proficiency with computers and office software
- ability to work the specified schedule, including weekends
- strong organizational skills and attention to detail
- ability to handle multiple tasks efficiently
Job Qualifications
- Previous customer service or administrative experience preferred
- strong communication and interpersonal skills
- comfortable using computers and basic office software
- organized, detail-oriented, and reliable
- ability to multitask in a fast-paced environment
- professional attitude and strong work ethic
Job Duties
- Provide professional support to customers via phone, email, and in person
- assist with inquiries, scheduling, and service coordination
- maintain accurate records and update systems as needed
- handle customer concerns and resolve issues efficiently
- communicate clearly with internal teams to ensure smooth operations
- deliver a high level of customer satisfaction at all times
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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