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MV Transportation logo

Customer Service Representative

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
flexible schedule
Diversity and inclusion initiatives

Job Description

MV Transportation is a leading provider of transportation services, specializing in offering safe, reliable, and efficient transit solutions to communities across the United States. With a strong focus on customer satisfaction, MV Transportation operates a variety of transit services including paratransit, fixed route, shuttle services, and more, serving a diverse range of customers including public agencies and private organizations. The company is known for its commitment to excellence, innovation, and a supportive work environment that empowers employees to perform their best. MV Transportation is deeply rooted in values of diversity, equity, and inclusion, ensuring equal employment opportunities for all individuals... Show More

Job Requirements

  • High school diploma or equivalent
  • customer service experience required
  • strong communication skills
  • ability to multi-task and work under pressure
  • professional demeanor
  • excellent attendance
  • ability to navigate multiple software systems
  • bilingual English/Spanish a plus
  • transit experience a plus

Job Qualifications

  • Customer service experience
  • strong interpersonal skills
  • excellent written and oral communication skills
  • professional demeanor
  • attentive to detail
  • ability to multi-task
  • excellent attendance
  • transit experience a plus
  • bilingual English/Spanish a plus

Job Duties

  • Take reservations
  • provide accurate information to callers
  • perform clerical duties
  • maintain professionalism in customer interactions
  • navigate multiple software systems
  • work effectively in a team environment
  • handle fast-paced office challenges

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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