Customer Service Representative

Chevron Stations Inc (CSI) is a reputable company operating in the retail fuel and convenience store industry, providing gasoline and a variety of convenience products at their numerous retail stations. As an established entity, CSI is dedicated to offering exceptional customer service and maintaining high safety and quality standards within their operations. They cultivate a work environment that values teamwork, safety, and a positive workplace attitude, aiming to provide opportunities for individuals looking to grow their careers in a fast-paced retail setting. By fostering a culture that places 'People First, Excellence Always,' CSI sets itself apart as a company that supports its employees' growth and development.

The role available at Chevron Stations Inc involves working at one of their retail stations located at 14796 La Paz, Victorville, CA 92395. This position is suited for motivated, dependable, and safety-conscious individuals who thrive in fast-paced environments while maintaining a strong focus on customer service. Employees in this role are expected to operate efficiently both independently and as part of a team, ensuring every customer interaction is positive and in line with the company’s standards.

The nature of this role is primarily customer-facing, where maintaining courteous and professional interactions with customers, coworkers, vendors, and the community is crucial. The candidate will be responsible for handling various retail and fuel sales transactions, adhering strictly to company policies and safety guidelines. Attention to detail and compliance with food safety and hygiene standards are important aspects of the job, especially when handling food preparation and sanitation according to county regulations.

Work responsibilities include accurately managing point-of-sale activities, maintaining the cash drawer, and ensuring all funds are handled securely with appropriate cash reconciliation procedures observed. Candidates will also be expected to actively contribute to the cleanliness and upkeep of both indoor and outdoor station facilities, including restrooms, fuel pump areas, and car wash locations if applicable.

An exciting part of the role involves preparing food and hot beverages, managing inventory, and promoting store specials and marketing programs to maximize sales opportunities. Employees must also monitor stock levels regularly, restock shelves, and verify the accuracy of delivered goods to maintain a well-organized and customer-friendly store environment. Those working in specific locations must also follow federal laws on age-restricted product sales, including proper carding procedures.

Chirom the physical demands perspective, this role requires standing and walking for extended periods, physical activities like bending, lifting, and pushing using proper techniques, as well as exposure to various weather conditions and temperature-controlled environments like walk-in coolers. A commitment to following personal cleanliness and safety protocols is essential for success in this position.

This role offers flexible working schedules including full-time and part-time shifts, potential early mornings, evenings, weekends, overnight shifts, and holidays. The compensation range for this position is $18.25 to $19.25 per hour, reflecting a competitive pay grade suitable for candidates with varying levels of experience and skill. Benefits such as direct deposit, health and wellness packages available for purchase, educational reimbursement programs, shift differential pay, management bonuses, and loyalty and commuter benefits are integral parts of the overall employment package.

Chevron Stations Inc is an equal opportunity employer committed to diversity and inclusion, providing reasonable accommodations to qualified individuals with disabilities to help them succeed in their roles. Those interested in building a career at CSI are encouraged to apply, keeping in mind the company’s high standards for personal appearance, safety, and customer-centric service practices. This role is based in the USA, and applicants must meet minimum age requirements depending on the work location and shift timings.