Customer Service Representative

Chevron Stations Inc (CSI) is a well-established company specializing in the retail sale of gasoline and convenience products through its network of service stations. With a commitment to safety, excellence, and a customer-first approach, CSI operates numerous retail locations designed to meet the fueling and convenience needs of communities they serve. Known for their strong emphasis on safety standards, team collaboration, and professional customer service, CSI strives to create an engaging and positive work environment for their employees. They are dedicated to supporting career growth and development, fostering a culture where hard work and positive attitudes are rewarded. The company is an Equal Opportunity Employer, promoting diversity and inclusivity across all hiring practices, ensuring a welcoming workplace for all qualified individuals. Employment at CSI offers competitive compensation ranging from $19.00 to $20.00 per hour, with benefits available such as health and wellness packages, education reimbursement, and bonuses for management positions. Both full-time and part-time shifts are available, providing flexibility for various schedules.

The role advertised is a frontline position at one of the Chevron Stations Inc retail locations in Vacaville, CA. This position is ideal for individuals who are self-motivated, dependable, and able to thrive in a fast-paced retail environment while maintaining exceptional customer focus. The primary responsibility is to provide outstanding guest service by greeting and engaging with customers courteously and professionally. Team members are expected to manage retail sales transactions accurately and securely, including fuel sales, while adhering to company policies and safety protocols. Additional duties include maintaining the cleanliness and orderliness of both indoor and outdoor station areas, handling product stocking and inventory management, and preparing food and beverages in accordance with health and safety regulations. Staff are trained to promote store specials and marketing programs actively, ensuring customer satisfaction and fostering repeat business.

Safety is paramount in this role, with employees expected to follow all safety, security, and quality guidelines along with reporting any incidents promptly. This includes adherence to food safety and sanitation standards, proper handling of age-restricted products, and cooperation with vendors and contractors professionally. The job requires a strong attention to detail, and candidates should be comfortable working independently or as part of a team. The role also demands physical capability to stand for extended periods, perform moderate lifting, and work in varying environmental conditions including exposure to walk-in coolers and outdoor elements. The position does not carry supervisory responsibilities and generally involves minimal travel, limited to required training or station coverage.

Successful candidates must be at least 18 years old for California and Oregon locations or 21 years old for Washington locations and certain shifts or management roles. The company provides extensive training and upholds a supportive atmosphere focusing on respect, safety, and excellence. This opportunity is well-suited for those looking to advance their careers within the retail and service industry, benefiting from competitive wages, comprehensive benefits, and a company culture centered on people and performance.