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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $21.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid on-the-job training
Comprehensive new hire program
access to e-learning modules
Cross brand training
Key Holder Program
performance-based career advancement
Educational Reimbursement Program
Medical insurance
telemedicine
Medical spending account options
Traditional 401(k)
Roth 401(k)
company match
Life insurance
AD&D insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
supplemental life insurance
accident insurance
critical illness insurance
hospital indemnity
ID theft protection
Legal services program
Pet insurance
Employee assistance program
Discount Marketplace
Paid Time Off
relaxed dress code
Job Description
Speedy Cash, part of the Community Choice Financial Family of Brands, is a well-established consumer specialty finance organization with a significant presence across the United States. This company operates over 1,500 brick-and-mortar stores in 24 states, with online product offerings available in 20 states, making it one of the largest and most trusted names in specialty finance. The brand is committed to providing short-term financial services that help support individuals and communities during critical financial moments. Their business ethos centers on offering the 'Power of Choice' to customers, ensuring access to quick and reliable financial solutions. Speedy Cash is recognized... Show More
Job Requirements
- High school diploma or equivalent
- excellent verbal and written communication skills
- professional demeanor with customers and colleagues
- meticulous attention to detail
- proficiency in using phones, POS system, Microsoft Office, and other computer systems
- must be at least 18 years of age (19 in Alabama)
- background check required
- ability to meet the physical demands of this position, including standing up to 90% of the time
- ability to move and transport up to 25 pounds
- ability to move inside and outside of the store
- ability to operate mechanical controls such as a keyboard
Job Qualifications
- High school diploma or equivalent
- excellent verbal and written communication skills
- professional demeanor with customers and colleagues
- meticulous attention to detail
- proficiency in using phones, POS system, Microsoft Office, and other computer systems
- at least 18 years of age (19 in Alabama)
- ability to meet the physical demands of the position, including standing up to 90% of the time and moving up to 25 pounds
- ability to uphold compliance with policies and all relevant laws
- experience in check cashing, document verification, and/or money order processing is a plus
- prior cash handling and cash drawer/vault management experience is preferred
- bilingual (English/Spanish) is a plus
- valid driver’s license, auto insurance, and personal vehicle with mileage compensation is an advantage
Job Duties
- Connect with customers to cultivate lasting relationships that drive repeat business
- review, validate, and process customer transactions with accuracy
- maximize customer success by offering personalized financial services that fit their lifestyle
- enter and maintain customer information with precision and integrity into a Point of Sale (POS) system
- build new business by completing daily call campaigns
- assist in customer account management and collections by accepting payments and managing customer appointments
- perform duties outside of the office, including on-site vehicle appraisals, store errands, and external marketing
- participate in in-store and community events
- maintain internal and external store appearance and meet cleanliness standards to enhance customer experience
- maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer
- uphold compliance with Company policies and procedures and all relevant local, state, and federal laws and regulations
- engage in ongoing training and stay current on product and process changes
- work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks
- conduct additional tasks as directed by leadership
- maintain a full-time work schedule with regular, in-person attendance, including weekends
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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