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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $27.00 - $32.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
401(k)
Bonus programs
Paid holidays
Paid Time Off
Tuition Assistance
Job Description
Uline is a family-owned business that has established itself as North America’s leading distributor of shipping, industrial, and packaging materials. Founded with a commitment to quality and customer satisfaction, Uline operates 14 locations with more than 9,800 employees dedicated to delivering exceptional products and unparalleled service. The company prides itself on its strong foundations of stability, success, and innovation in the distribution industry. As a regional leader, Uline emphasizes a professional yet collaborative work environment, fostering opportunities for growth and development for its workforce. The Kenosha branch, located at 12355 Uline Way, Kenosha, WI, offers a vibrant on-site workplace equipped... Show More
Job Requirements
- High school diploma or equivalent
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus but if you are eager to learn, training will be provided
- Ability to work on-site at the Kenosha branch
- Must pass pre-employment hair follicle drug screening
Job Qualifications
- High school diploma or equivalent
- Bachelor’s degree preferred
- Excellent problem-solving, listening and communication skills
- Ability to learn quickly and adapt to new technologies
- Strong interpersonal skills for building relationships
- Prior customer service experience is a plus but not required
Job Duties
- Process customer orders, make product recommendations and handle account inquiries using world-class technology
- Be a product and solutions expert by answering product, pricing and shipping questions quickly and confidently
- Build business relationships with customers over phone, email and chat
- Understand customer needs and recommend Uline's best solutions
- Help customers navigate Uline's website and online ordering
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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