Soiree Valet Parking Service, Inc. logo

Customer Service Representative

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $25.00
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Work Schedule

Standard Hours
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Benefits

Complimentary onsite meals and snacks

Job Description

Soiree Valet Parking Service, Inc. is a well-established company known for providing high-quality valet and customer service solutions. Operating with a commitment to excellence, the company supports various corporate and event venues with professional staffing and hospitality services. Soiree is recognized for fostering a positive work environment with opportunities for career growth and supporting diversity and inclusion within the workplace. The company serves a wide range of clients and values employees who are dedicated, reliable, and customer-focused. Soiree Valet Parking Service, Inc. is an Equal Employment Opportunity employer, ensuring that employment decisions are made without regard to race, ethnicity, gender, national origin, religion, age, disability, and/or any other protected status. This particular opportunity is for a Customer Service Representative position based on a corporate campus located in Menlo Park, California. It is a part-time role offering shifts from 3 PM to 7 PM, Monday through Friday, with a competitive hourly wage of $25. Being an in-person position, it requires candidates who are comfortable working on-site and ready to engage with employees and visitors in a professional and courteous manner. Complimentary on-site meals and snacks are provided as added benefits to employees. The role of Customer Service Representative at Soiree entails greeting and assisting all employees and visitors arriving on the campus, ensuring their needs are met promptly and efficiently. The representative is responsible for maintaining a positive and helpful demeanor to enhance the visitor experience and to resolve any customer issues and complaints in a calm and professional manner. Candidates should expect to be the friendly face of the corporate campus, playing a key role in promoting a welcoming atmosphere. The work environment is fast-paced, requiring employees to maintain excellent communication and interpersonal skills. As this role involves standing for long periods and a mix of walking, candidates must be physically capable of meeting these demands, including standing for approximately 85% of the shift and walking for 15%. The ideal candidate will have prior experience in hospitality or customer service, making this position ideal for individuals looking to reenter the workforce or supplement their income with a part-time schedule. The company requires a California driver's license with a clean driving record as well as adherence to grooming standards such as no visible tattoos or piercings to maintain the professional image of the campus staff. Overall, this opportunity is suited for individuals who enjoy interaction with people, are skilled problem solvers, and thrive in dynamic work settings. Joining Soiree Valet Parking Service, Inc. as a Customer Service Representative assures a supportive and welcoming environment with meaningful part-time employment on a prestigious corporate campus in Menlo Park, CA.

Job Requirements

  • Ability to stand for long periods of time
  • Physical requirements of position include 85% standing and 15% walking
  • CA drivers license required with clean driving record
  • No visible tattoos or piercings

Job Qualifications

  • Previous experience in hospitality or customer service
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving skills

Job Duties

  • Greeting and providing assistance to employees and visitors arriving on campus
  • Resolving customer issues and complaints
  • Maintaining a positive attitude and providing excellent customer service

Job Criteria

Experience

Mid Level (3-7 years)


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