Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $37,325.13 - $43,960.07
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee assistance program
Career development opportunities
Employee Discount Program
Job Description
Forward Air is a leading provider of ground transportation and related logistics services to the North American air freight and expedited less-than-truckload (LTL) market, operating since 1990. The company specializes in delivering cargo with precision and reliability on an accelerated time-definite basis, offering an efficient and cost-effective alternative to traditional air transportation. Forward Air collaborates with a diverse array of clients ranging from logistics companies, freight forwarders, integrated air cargo carriers, passenger and cargo airlines, to non-traditional shippers, providing tailored solutions to meet unique supply chain needs. With its comprehensive service offerings, including linehaul service, full truckload operations, final-mile coverage... Show More
Job Requirements
- Demonstrated ability to carry out assignments to their completion and meet deadlines
- Ability to establish and maintain effective working relationships with employees and managers
- Desire for a long-term career with an industry leading company
- Ability to present and maintain a positive corporate image in a fast paced environment
- Proactively establish and maintain effective working team relationships with all support departments
- Must be proficient with Microsoft Office products including Word, Excel, PowerPoint, Outlook
- Ability to perform general administrative duties such as file, perform data entry, photocopies
- Ability to handle heavy work load and work well under pressure
- Understanding of industry documents such as bill of lading, master air way bills, TSA forms
- High school diploma or GED equivalent
- Must be able to pass basic hazardous materials training
Job Qualifications
- High school diploma or GED equivalent
- Proficient with Microsoft Office products including Word, Excel, PowerPoint, Outlook
- Strong verbal and written communication skills
- Experience with AS400 operating systems is a plus
- Transportation industry knowledge and experience is a plus
- Ability to perform general administrative duties such as filing, data entry, photocopying
- Understanding of industry documents such as bill of lading, master air way bills, TSA forms
- Ability to maintain effective working relationships with employees and managers
Job Duties
- Answer incoming customer calls and provide detail information
- Notify customers daily of freight availability
- Data entry (domestic and international bills)
- Maintain a driver sign in log
- Maintain a cash log file
- Maintain files in order and as outlined in the operations procedures and policy manual
- Perform daily audits on all outbound shipments
- Arrive inbound manifest and close out outbound manifest in the AS400
- Consistently monitor e-mail request and provide detail information in a timely fashion
- Regular and dependable attendance
- Prepare in-bond documentation (Smaller stations only)
- Acceptance of containers and proper documentation (Smaller stations only)
- Office cleanliness: vacuum and trash empty (Smaller stations only)
- Process dock receipt for export bookings and maintain spreadsheet (Smaller stations only)
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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