Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Employee Discounts
Paid holidays
Job Description
Forward Air is a prestigious leader in the ground transportation and logistics industry, specializing in providing expedited Less Than Truckload (LTL) and air freight services throughout North America. Since 1990, Forward Air has been committed to delivering reliable, cost-effective, and time-definite surface shipping options to customers, facilitating a flexible alternative to traditional air transportation. The company operates a comprehensive network of over 90 facilities strategically positioned near major U.S. and Canadian airports, with an additional 12 regional sort centers and more than 300 secondary airport connections through its Complete Cartage service. This extensive infrastructure allows Forward Air to offer unparalleled... Show More
Job Requirements
- High school diploma or GED equivalent
- Proven experience in customer service or administrative role
- Basic knowledge of transportation and logistics industry preferred
- Proficiency in Microsoft Office and AS400 systems preferred
- Strong verbal and written communication skills
- Capacity to handle multiple tasks in a fast-paced environment
- Ability to meet deadlines and maintain accuracy
- Must be able to pass basic hazardous materials training
- Dependable attendance record
- Ability to work collaboratively in a team setting
Job Qualifications
- Demonstrated ability to carry out assignments to completion and meet deadlines
- Ability to establish and maintain effective working relationships with employees and managers
- Desire for a long-term career with an industry leading company
- Ability to present and maintain a positive corporate image in a fast-paced environment
- Proactively establish and maintain effective team relationships with all support departments
- Proficiency with Microsoft Office including Word, Excel, PowerPoint, Outlook
- Ability to perform general administrative duties including filing, data entry, photocopying
- Ability to handle heavy workload and work well under pressure
- Understanding of industry documents such as bill of lading, master airway bills, TSA forms
- High school diploma or GED equivalent
- Ability to pass basic hazardous materials training
Job Duties
- Answer incoming customer calls and provide detail information
- Notify customers daily of freight availability
- Data entry for domestic and international bills
- Maintain a driver sign in log
- Maintain a cash log file
- Maintain files as outlined in the operations procedures and policy manual
- Perform daily audits on all outbound shipments
- Arrive inbound manifest and close out outbound manifest in the AS400
- Consistently monitor e-mail requests and provide detailed information in a timely fashion
- Ensure regular and dependable attendance
- Prepare in-bond documentation for smaller stations
- Accept “containers” and proper documentation for smaller stations
- Maintain office cleanliness including vacuuming and trash emptying for smaller stations
- Process dock receipts for export bookings and maintain spreadsheets for smaller stations
- Perform other duties as assigned
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in: