Domino's Pizza logo

Customer Service Rep(07740) - 8307 LaCienega Blvd #B

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $20.00
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Training
Career Development
Employee Discounts
flexible schedule
diversity and inclusion

Job Description

Domino's Pizza is a globally recognized leader in the pizza delivery and carryout industry, known for its commitment to quality, customer service, and innovation. Starting from a modest beginning, Domino's has grown into one of the largest pizza chains worldwide, serving up hot and fresh pizzas with speed and efficiency. The company prides itself on its unique blend of fast-paced work environment and strong team culture, offering employment opportunities that cater to a diverse range of individuals, including those seeking part-time or full-time positions. Domino's emphasizes career growth, with many employees advancing into management or franchise ownership over time, reflecting the company’s dedication to nurturing talent from within. Located across multiple regions, Domino's promotes a dynamic work culture where employees learn valuable skills and grow professionally while contributing to the ultimate goal of customer satisfaction.

The role of Customer Service Representative at Domino's Pizza involves more than just taking orders – it is a front-line position in which team members engage directly with customers and play a crucial part in day-to-day operations. Employees in this role operate various equipment used in pizza preparation, stock ingredients, handle inventory, and maintain the cleanliness of the workplace to ensure health and safety standards. Customer Service Representatives are also responsible for processing orders efficiently both over the phone and in person, utilizing excellent communication skills and quick mental calculations to manage transactions accurately. This position requires standing for the duration of the shift, handling physical tasks including lifting and carrying ingredients, and performing repetitive motions like dough shaping and box assembly.

Domino's offers a competitive wage of $20.00 per hour, making it an attractive job choice for individuals who want to earn a good income while managing flexible hours that accommodate school, family, or other commitments. The company’s culture encourages teamwork and personal development, ensuring employees feel valued and empowered in their roles. New hires receive comprehensive on-the-job training to master the skills needed to succeed and contribute effectively. Work conditions include exposure to varying temperatures, food odors, and machinery, along with physical demands that promote active movement and coordination.

Domino's is committed to diversity and equity in the workplace, fostering an environment where all team members can achieve their highest potential regardless of background. The company aligns with the California Fair Chance Act, ensuring fair hiring practices and consideration of applicants with criminal histories under specific guidelines. Overall, working as a Customer Service Representative at Domino's Pizza provides an excellent opportunity to develop career skills in customer interaction, operational efficiency, and teamwork within a thriving food service environment.

Job Requirements

  • You must be 18 years of age or older
  • ability to comprehend and give correct written instructions
  • ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
  • ability to add, subtract, multiply, and divide accurately and quickly
  • must be able to make correct monetary change
  • verbal, writing, and telephone skills to take and process orders
  • motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
  • ability to enter orders using a computer keyboard or touch screen

Job Qualifications

  • Talking and hearing on telephone
  • near and mid-range vision for most in-store tasks
  • depth perception
  • ability to differentiate between hot and cold surfaces
  • ability to direct activities
  • perform repetitive tasks
  • work alone and with others
  • work under stress
  • meet strict quality control standards
  • deal with people
  • analyze and compile data
  • make judgements and decisions

Job Duties

  • Operate all equipment
  • stock ingredients from delivery area to storage, work area, walk-in cooler
  • prepare product
  • receive and process telephone orders
  • take inventory and complete associated paperwork
  • clean equipment and facility approximately daily

Job Criteria

Experience

Entry Level (1-2 years)


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