Customer Service Rep(06629) - 2211 E. William Joel Bryan Pkwy

MAC Pizza is the largest Domino's franchise in Texas, operating numerous stores across central and southeast Texas. As a prominent player in the foodservice industry, MAC Pizza takes pride in its extensive family of employees who are passionate about delivering quality pizza and excellent customer service. The company has cultivated a strong culture centered on teamwork, respect, and a shared enthusiasm for the brand, known locally as the MAC Pack Family. By joining MAC Pizza, employees become part of a supportive and dynamic environment that encourages both personal and professional growth. MAC Pizza is dedicated to providing a competitive employment experience characterized by flexibility, advancement opportunities, and comprehensive training programs.

The Customer Service Representative (CSR) role at MAC Pizza is pivotal in shaping the customer experience. CSRs serve as the first point of contact for customers calling into the stores, making professionalism, positivity, and excellent communication essential qualifications for the position. This role involves managing customer orders, answering inquiries, and resolving any concerns with a friendly and solution-oriented approach. CSRs receive thorough training on the company's computer systems to streamline the ordering process and enhance customer satisfaction. The role offers flexible working hours suitable for various schedules, making it ideal for individuals seeking part-time or full-time employment with room to advance within the organization. Working as a CSR at MAC Pizza is not just a job but a gateway to becoming an integral part of Texas's largest Domino's franchise, with ample opportunities to develop one’s skills and career within a supportive team-oriented setting.