Domino's Pizza logo

Customer Service Rep(02983) 10229 Grand Ave

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
flexible schedule
Employee Discounts
Career advancement opportunities
Team-oriented environment

Job Description

Domino's is recognized globally as a leading pizza delivery company, known for its exceptional customer service, high-quality food, and a commitment to delivering happiness to customers worldwide. With a legacy rooted in innovation and convenience, Domino's has grown into a powerhouse in the food delivery industry, expanding its offers with the latest technology and maintaining a strong community presence. At its core, Domino's values its employees, creating a work environment where team members feel valued and motivated to provide their best every day. This dedication to employee satisfaction is evident in the company culture, which emphasizes teamwork, growth, and inclusivity.

Working at Domino's means being part of a fast-paced, dynamic team dedicated to providing an outstanding experience for every customer. The company offers flexible schedules that accommodate various lifestyles, making it an ideal workplace for students, those seeking part-time jobs, or anyone looking to earn extra income. The roles range from preparing and baking pizzas to delivering fresh orders quickly and accurately.

The Customer Service Representative position at Domino's is an exciting opportunity for individuals who enjoy engaging with customers and thrive in a team-oriented setting. This role plays a vital part in the day-to-day operations of the store by ensuring that every customer interaction is positive and efficient. Candidates with excellent communication skills and a friendly demeanor are highly valued. Whether taking orders over the phone, assisting customers in-store, or expediting orders at the cut table, the customer service rep is crucial to maintaining the pace and quality Domino's is known for.

Domino's puts a strong emphasis on career advancement. Many current franchise owners and corporate leaders began their journey in entry-level positions like customer service or delivery roles. The company provides a clear path for growth, allowing employees to advance into management and beyond. The culture promotes recognizing and developing the unique talents of every team member, fostering an inclusive environment where diversity is celebrated and everyone has the chance to reach their full potential.

Team members must be physically able to perform a variety of tasks, including handling store equipment, managing supplies, and adhering to safety standards in a busy food service environment. There are some physical demands such as standing for long periods, lifting heavy items, and occasional exposure to temperature variations and kitchen odors. However, Domino's supports its staff with thorough training and a supportive workplace to help them succeed.

Overall, working as a Customer Service Representative at Domino's offers more than just a typical job. It provides an experience rich with opportunity, community engagement, personal development, and above all, a fun and engaging workplace. Domino's is the perfect place for individuals who are eager to learn, grow, and contribute to a well-loved global brand while enjoying a flexible work schedule that fits their lifestyle.

Job Requirements

  • Must be 18 years of age or older
  • Willing and able to work all stations in-store, including making menu items, assisting customers, and expediting orders
  • Ability to make correct monetary change
  • Ability to enter orders using a computer keyboard or touchscreen
  • Ability to operate store equipment
  • Physical ability to perform tasks such as lifting up to 50 pounds, standing for extended periods, walking, bending, crouching, and reaching
  • Ability to communicate clearly and maintain composure under stress

Job Qualifications

  • Must be 18 years of age or older
  • Excellent verbal and telephone communication skills
  • Ability to add, subtract, multiply, and divide accurately
  • Experience in customer service preferred
  • Basic computer literacy and ability to use order-taking systems
  • Ability to work all stations in-store including food preparation and order handling

Job Duties

  • Take and process customer orders via phone and in-store
  • Operate all store equipment efficiently
  • Prepare and assemble menu items
  • Assist customers with inquiries and provide friendly service
  • Expedite orders from the cut table to ensure timely delivery
  • Maintain cleanliness of equipment and the facility
  • Stock ingredients and supplies appropriately

Job Criteria

Experience

No experience required


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