Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
flexible schedule
Career advancement opportunities
inclusive work environment
comprehensive training
team-oriented culture
Employee Discounts
Paid Time Off
Job Description
Domino's is a globally recognized leader in the pizza delivery industry, known for its commitment to quality, customer satisfaction, and operational excellence. As one of the fastest-growing pizza chains in the world, Domino's prides itself on the dedication and pride of its team members who contribute to making it the best pizza delivery company worldwide. This dynamic and customer-focused company operates in a fast-paced environment that values teamwork, efficiency, and a positive attitude, ensuring that every pizza is made, baked, and delivered to perfection.
The Customer Service Representative role at Domino's offers an exciting opportunity for individuals who enjoy interacting with people and want to be part of a vibrant team. Whether you are looking for a full-time job, part-time work to fit your schedule, or a supplemental income source, Domino's provides flexible shifts to accommodate school, social life, or other commitments. This position is essential in creating excellent customer experiences by taking orders, preparing menu items, assisting customers in-store and over the phone, and expediting orders efficiently.
In this role, team members receive comprehensive training and support to perform a variety of tasks, from using a computer system to enter orders to handling cash transactions accurately. You will work in an environment where safety, hygiene, and customer satisfaction are paramount. With opportunities for growth within the company, many team members have advanced from entry-level positions to store management roles or even franchise ownership. Domino's values diversity and inclusion, fostering a workplace where every individual’s unique talents are recognized and encouraged, promoting a culture of respect and collaboration.
The work environment involves some physical demands including standing for most tasks, lifting and carrying supplies, and working with equipment that can get hot. Attention to detail and the ability to communicate effectively both verbally and in writing are critical to success. With exposure to different temperatures and fast-paced service, you will develop skills that extend beyond pizza delivery, including customer service expertise, teamwork, and operational proficiency.
Joining Domino's as a Customer Service Representative means being part of a global brand that cares about its people and its community. This role is perfect for those who want to start a career in the food service industry or for those seeking a rewarding job with plenty of interaction and the possibility of advancement.
The Customer Service Representative role at Domino's offers an exciting opportunity for individuals who enjoy interacting with people and want to be part of a vibrant team. Whether you are looking for a full-time job, part-time work to fit your schedule, or a supplemental income source, Domino's provides flexible shifts to accommodate school, social life, or other commitments. This position is essential in creating excellent customer experiences by taking orders, preparing menu items, assisting customers in-store and over the phone, and expediting orders efficiently.
In this role, team members receive comprehensive training and support to perform a variety of tasks, from using a computer system to enter orders to handling cash transactions accurately. You will work in an environment where safety, hygiene, and customer satisfaction are paramount. With opportunities for growth within the company, many team members have advanced from entry-level positions to store management roles or even franchise ownership. Domino's values diversity and inclusion, fostering a workplace where every individual’s unique talents are recognized and encouraged, promoting a culture of respect and collaboration.
The work environment involves some physical demands including standing for most tasks, lifting and carrying supplies, and working with equipment that can get hot. Attention to detail and the ability to communicate effectively both verbally and in writing are critical to success. With exposure to different temperatures and fast-paced service, you will develop skills that extend beyond pizza delivery, including customer service expertise, teamwork, and operational proficiency.
Joining Domino's as a Customer Service Representative means being part of a global brand that cares about its people and its community. This role is perfect for those who want to start a career in the food service industry or for those seeking a rewarding job with plenty of interaction and the possibility of advancement.
Job Requirements
- Must be 18 years of age or older
- willingness and ability to work all stations in-store
- ability to add, subtract, multiply, and divide quickly and accurately
- must be able to make correct monetary change
- verbal, writing, and telephone communication skills
- ability to enter orders using a computer or touch screen
- operate all store equipment
- ability to stock and prepare food products
- ability to clean equipment and facility
- ability to tolerate varying work conditions including exposure to temperature changes and food-related odors
- physical ability to stand for long periods, lift and carry up to 50 pounds, push and pull dollies
- capacity to perform bending, crouching, reaching, and hand tasks continuously
- ability to use machines, tools, and equipment such as pizza cutters and scales
Job Qualifications
- Must be 18 years of age or older
- capable of working all in-store stations including making menu items and assisting customers
- strong verbal and written communication skills
- ability to use a computer keyboard or touch screen
- ability to handle monetary transactions accurately
- able to work in a fast-paced environment
- able to perform repetitive tasks and work under stress
Job Duties
- Take and process customer orders accurately
- assist customers in-store and over the phone
- prepare menu items
- expedite orders efficiently
- operate store equipment
- maintain cleanliness of equipment and facility
- stock ingredients and supplies
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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