Customer Service Rep(02755) 3103 N Clark St

Chicago, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Day Shifts

Night Shifts

Benefits

flexible schedule

Opportunities for advancement

Training and Development

Team-oriented environment

Employee Discounts

Paid Time Off

diversity and inclusion programs

Job Description

Domino's is a globally recognized leader in the pizza delivery industry, known for its commitment to quality, speed, and customer satisfaction. As one of the best pizza delivery companies in the world, Domino's prides itself on the dedication and pride of its team members who contribute to the company's ongoing success. With a focus on putting people first, Domino's creates a welcoming and supportive environment that values teamwork and individual growth. The company offers competitive employment opportunities that cater to a variety of schedules, making it an ideal workplace for students, part-time workers, or anyone looking for supplementary income. At Domino's, employees are not only encouraged to perform their roles effectively but also have ample opportunities to grow within the company, potentially moving into management or ownership positions. This inclusive and dynamic work culture motivates employees to excel in their roles, providing excellent customer service and maintaining the high quality of Domino's products.

The Customer Service Representative role at Domino's is pivotal to delivering an exceptional customer experience. This job offers flexibility with part-time or full-time hours, making it perfect for individuals seeking work that fits around their existing commitments, such as school or other jobs. The position demands someone with a friendly personality and strong communication skills who is comfortable working in various roles throughout the store. Duties include assisting customers both in-store and over the phone, managing orders accurately and efficiently, and supporting food preparation and order expediting. The position also requires handling money, operating store equipment, and maintaining cleanliness in line with Domino's quality standards. Employees are supported through a comprehensive training program and can expect advancement opportunities, reflecting the company's commitment to nurturing talent. Work conditions vary from different temperatures inside and outside the store to handling food products and equipment safely. Physical requirements include the ability to lift, carry, push, and pull items essential to store operations. Domino's emphasizes diversity and creates an environment where team members from all backgrounds can thrive and reach their highest potential. Overall, this role provides a robust foundation for anyone looking to build valuable skills in customer service, food preparation, and team collaboration within a globally renowned brand.

Job Requirements

Must be 18 years of age or older
Ability to add, subtract, multiply, and divide accurately and quickly
Ability to make correct monetary change
Verbal, writing, and telephone communication skills
Ability to enter orders using a computer keyboard or touch screen
Ability to operate all store equipment
Ability to stock ingredients and supplies
Ability to prepare products
Ability to receive and process telephone orders
Ability to clean equipment and facility daily
Capability to work under varying temperature conditions
Physical ability to lift, carry, push, pull and climb as required
Ability to work standing for most tasks
Capacity to travel between store and customer locations
Ability to perform repetitive tasks and work under stress

Job Qualifications

Must be 18 years of age or older
Strong verbal and telephone communication skills
Ability to operate computers, keyboards, or touch screens
Ability to work all stations in-store including food preparation, customer assistance, and order expediting
Ability to follow store policies and safety regulations
Positive attitude and willingness to work as part of a team