Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
flexible schedule
Career advancement opportunities
Team-oriented environment
Employee Discounts
Training and development programs
diversity and inclusion culture
supportive management
Job Description
Domino's is a leading global pizza delivery company renowned for its strong commitment to quality, customer satisfaction, and team collaboration. With a legacy built on fast, fresh, and delicious pizzas, Domino's has expanded its reach worldwide, ensuring that customers can enjoy their favorite meals anytime and anywhere. Beyond just delivering pizza, Domino's is recognized for its innovative approach to food service, utilizing cutting-edge technology and efficient logistics to offer a seamless customer experience. The company also prides itself on fostering a vibrant work environment where team members are valued and provided with ample opportunities for career growth and personal development. Emphasizing teamwork, customer focus, and continuous learning, Domino's creates a culture where employees are motivated to perform at their best and grow within the organization. The company embraces diversity and inclusion, making sure each employee's unique talents and skills are appreciated and leveraged to drive collective success. Domino's is not just a place to work; it is a place to build a meaningful career with flexibility and rewarding experiences.
The Customer Service Representative role at Domino's is designed for dynamic individuals who thrive in fast-paced environments and enjoy direct interaction with customers. This position is crucial in maintaining the high standards of service Domino's is known for, acting as the frontline contact for customers placing orders in person, over the phone, or via digital platforms. The role offers both part-time and full-time employment options, providing schedules that accommodate personal commitments such as school or other jobs. Being a Customer Service Representative involves multitasking across various functions including making menu items, assisting customers, and expediting orders to ensure accuracy and timeliness. Employees in this role develop strong communication skills, learn valuable food preparation techniques, and gain exposure to various operational systems within a retail food setting. Domino's has a strong emphasis on internal growth, with many staff members advancing from entry-level positions to management and even franchise ownership. The role also includes routine responsibilities such as handling cash transactions, maintaining cleanliness, and operating store equipment safely and efficiently. Work conditions vary, including exposure to varying temperatures, handling hot surfaces, and occasional physical tasks such as lifting and carrying supplies. This job is ideal for those looking to gain experience in customer service, food preparation, and retail operations while working in a supportive and growth-oriented environment. Overall, the Customer Service Representative role at Domino's offers an outstanding entry point into a globally recognized company committed to its people and customers alike.
The Customer Service Representative role at Domino's is designed for dynamic individuals who thrive in fast-paced environments and enjoy direct interaction with customers. This position is crucial in maintaining the high standards of service Domino's is known for, acting as the frontline contact for customers placing orders in person, over the phone, or via digital platforms. The role offers both part-time and full-time employment options, providing schedules that accommodate personal commitments such as school or other jobs. Being a Customer Service Representative involves multitasking across various functions including making menu items, assisting customers, and expediting orders to ensure accuracy and timeliness. Employees in this role develop strong communication skills, learn valuable food preparation techniques, and gain exposure to various operational systems within a retail food setting. Domino's has a strong emphasis on internal growth, with many staff members advancing from entry-level positions to management and even franchise ownership. The role also includes routine responsibilities such as handling cash transactions, maintaining cleanliness, and operating store equipment safely and efficiently. Work conditions vary, including exposure to varying temperatures, handling hot surfaces, and occasional physical tasks such as lifting and carrying supplies. This job is ideal for those looking to gain experience in customer service, food preparation, and retail operations while working in a supportive and growth-oriented environment. Overall, the Customer Service Representative role at Domino's offers an outstanding entry point into a globally recognized company committed to its people and customers alike.
Job Requirements
- must be 18 years of age or older
- willing and able to work all stations in-store such as making menu items, assisting customers on the phone and in-store, and expediting orders from the cut table
- ability to add, subtract, multiply, and divide accurately and quickly
- must be able to make correct monetary change
- possess verbal, writing, and telephone communication skills
- ability to enter orders using a computer keyboard or touch screen
- able to operate all store equipment
- capable of stocking ingredients from delivery area to storage, work area, walk-in cooler
- ability to prepare products
- able to receive and process telephone orders
- responsible for cleaning equipment and facility daily
- able to work under varying and sometimes adverse weather conditions
- able to work in-store temperatures ranging from 33 degrees to 90 degrees and above
- able to handle exposure to fumes and dust
- able to work in confined spaces and near hot surfaces
- able to stand and walk for extended periods
- ability to lift and carry weights up to 50 pounds
- capable of pushing and pulling objects requiring moderate force
- able to climb stairs and ladders occasionally
- able to bend, crouch, squat, reach, and perform hand tasks continuously
Job Qualifications
- must be 18 years of age or older
- willing and able to work all stations in-store
- possess verbal, writing, and telephone communication skills
- able to operate computers and store equipment
- able to make correct monetary change
- able to work in various temperature conditions
- capable of handling physical tasks such as lifting, carrying, pushing, and pulling
- able to communicate effectively
- strong eye-hand coordination
Job Duties
- make menu items
- assist customers on the phone and in-store
- expedite orders from the cut table
- add, subtract, multiply, and divide accurately
- make correct monetary change
- take and process orders via telephone communication
- enter orders using computer keyboard or touch screen
- operate all store equipment
- stock ingredients from delivery area to storage, work area, walk-in cooler
- prepare products
- clean equipment and facility daily
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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