Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.75 - $20.00
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Career advancement opportunities
training programs
Job Description
Domino's is recognized globally as one of the most prominent and fastest-growing pizza delivery chains. With a commitment to quality, speed, and customer satisfaction, Domino's has established itself as a leader in the quick-service restaurant industry. The company prides itself on its exceptional team members who work collaboratively to deliver not only great pizza but also a remarkable customer experience. At Domino's, people are considered the core of its success, creating a workplace environment where team members feel valued and motivated to grow. This commitment to excellence has propelled Domino's to be the best pizza delivery company in the world, seeking talented individuals who are passionate about both food and customer service. The company serves millions of customers daily and continues to expand its global footprint through innovative technology, efficient operations, and top-notch customer care.
The Customer Service Representative role at Domino's offers an exciting opportunity to be part of this dynamic team. This position is ideal for candidates who possess a friendly personality and strong people skills, ready to contribute to the fast-paced environment of a leading pizza brand. The role is suitable for individuals seeking full-time or part-time employment with flexible schedules designed to accommodate other commitments such as school or secondary jobs. Customer Service Representatives at Domino's play a vital role, engaging directly with customers, managing orders, and ensuring that each pizza experience meets the company’s quality standards.
This position involves multitasking across various in-store stations, including preparing menu items, expediting orders, and handling the front-line customer interactions both in-store and over the phone. The job provides substantial opportunities for advancement within the company. Many Domino’s leaders began their careers in customer service or delivery roles and advanced to managerial and ownership positions. Domino's strongly supports diversity and inclusion, fostering an environment that recognizes and values the unique talents and contributions of every team member.
Moreover, candidates will experience an environment that could involve physical activity such as standing for prolonged periods, walking short distances, lifting and carrying supplies, and operating kitchen equipment. The role requires mental and physical stamina, excellent communication skills, and a willingness to learn and adapt. Domino's provides extensive on-the-job training and support to ensure all team members succeed in their roles and grow professionally.
The company also emphasizes workplace safety and employee well-being. Team members work in varying conditions, including exposure to different temperatures and odors common in food preparation environments. Despite these challenges, Domino's remains a supportive employer that values employee health and creates a welcoming workplace where everyone can thrive. Whether you want to start a career in the food service industry, supplement your income, or pursue long-term growth within a successful global brand, becoming a Customer Service Representative at Domino’s can be the perfect step towards achieving your goals.
The Customer Service Representative role at Domino's offers an exciting opportunity to be part of this dynamic team. This position is ideal for candidates who possess a friendly personality and strong people skills, ready to contribute to the fast-paced environment of a leading pizza brand. The role is suitable for individuals seeking full-time or part-time employment with flexible schedules designed to accommodate other commitments such as school or secondary jobs. Customer Service Representatives at Domino's play a vital role, engaging directly with customers, managing orders, and ensuring that each pizza experience meets the company’s quality standards.
This position involves multitasking across various in-store stations, including preparing menu items, expediting orders, and handling the front-line customer interactions both in-store and over the phone. The job provides substantial opportunities for advancement within the company. Many Domino’s leaders began their careers in customer service or delivery roles and advanced to managerial and ownership positions. Domino's strongly supports diversity and inclusion, fostering an environment that recognizes and values the unique talents and contributions of every team member.
Moreover, candidates will experience an environment that could involve physical activity such as standing for prolonged periods, walking short distances, lifting and carrying supplies, and operating kitchen equipment. The role requires mental and physical stamina, excellent communication skills, and a willingness to learn and adapt. Domino's provides extensive on-the-job training and support to ensure all team members succeed in their roles and grow professionally.
The company also emphasizes workplace safety and employee well-being. Team members work in varying conditions, including exposure to different temperatures and odors common in food preparation environments. Despite these challenges, Domino's remains a supportive employer that values employee health and creates a welcoming workplace where everyone can thrive. Whether you want to start a career in the food service industry, supplement your income, or pursue long-term growth within a successful global brand, becoming a Customer Service Representative at Domino’s can be the perfect step towards achieving your goals.
Job Requirements
- Must be 18 years of age or older
- willing and able to work all stations in-store such as making menu items, assisting customers on the phone and in-store, and expediting orders from the cut table
- ability to add, subtract, multiply, and divide accurately
- must be able to make correct monetary change
- strong verbal, writing, and telephone communication skills
- ability to enter orders using a computer keyboard or touch screen
- capable of operating all store equipment
- able to stock ingredients and prepare products
- willingness to clean equipment and facility daily
- able to work in varying temperatures and physical conditions such as confined spaces, hot surfaces, and exposure to odors
- capable of performing physical tasks including standing, walking, lifting up to 50 pounds, carrying items, pushing/pulling, climbing, bending, reaching, and using hand tools
- ability to understand and respond to verbal communication on telephone and in person
- good vision including depth perception
- ability to work under stress and meet quality standards
Job Qualifications
- Must be 18 years of age or older
- willing and able to work all stations in-store
- possess strong personality and people skills
- ability to add, subtract, multiply, and divide accurately and quickly
- capable of making correct monetary change
- verbal, writing, and telephone communication skills
- ability to use computer keyboard or touch screen for order entry
- experience in customer service preferred
Job Duties
- Prepare menu items
- assist customers on the phone and in-store
- expedite orders from the cut table
- operate all store equipment
- stock ingredients from delivery area to storage and work area
- clean equipment and facility daily
- receive and process telephone orders
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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