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Customer Service Rep - Part Time

Job Overview

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Employment Type

Part-time
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Work Schedule

Day Shifts
Night Shifts
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Benefits

Flexible Schedule
Employee Discounts
Paid training
team environment
Opportunities for advancement

Job Description

Cubby's is a well-established convenience store chain known for its commitment to exceptional customer service and community engagement. With a reputation for a clean, friendly atmosphere and a wide selection of quality products, Cubby's stores serve thousands of customers daily across their locations. As a company deeply rooted in customer satisfaction, Cubby's culture emphasizes respect, teamwork, and a professional work environment. Their stores are designed not only to provide everyday necessities but to also create a welcoming experience for everyone who walks through their doors. Cubby's values its employees as vital ambassadors of the brand and prioritizes ongoing training and... Show More

Job Requirements

  • Must be in physically good shape and able to lift, bend, and stand up to eight hours
  • Must be able to balance on step stool or step ladder
  • Must be able to work in a cooler at a temperature of 32 degrees
  • Must be able to lift 25 pounds
  • Must be able to do basic math
  • Must be able to speak, read and write English and communicate with customers in English

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Ability to communicate effectively in English
  • Basic math skills
  • Ability to work independently and as part of a team
  • Strong interpersonal skills
  • Ability to handle multiple tasks efficiently
  • Dependable and punctual
  • Positive attitude and willingness to learn

Job Duties

  • Provide a friendly greeting to customers upon entering the store or on the phone
  • Get to know customers and use their name
  • Move quickly to provide fast service
  • Suggestive sell to customers when appropriate
  • Thank customers for their business and invite them back
  • Maintain cleanliness and housekeeping inside including restrooms, floors, coolers, rugs, transaction counter, shelves, fast food area, back office, and coffee and fountain areas
  • Maintain cleanliness and housekeeping outside including parking lot, windows, doors, entrance sidewalk, trash cans, fuel islands, car wash
  • Stock, front, and face all merchandise
  • Brew coffee
  • Ensure no out of date merchandise
  • Move and build displays
  • Check in vendors and gas deliveries
  • Operate point-of-sale, lottery, phone card, and money order machines
  • Attend store meetings

Job Qualifications

Experience

No experience required

Job Location

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